Dunkin'

4.0
669 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Akron, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1286 Shanafelt Ave, Akron, OH
44312, United States

Hours

Reviews

4.0
669 reviews
5 stars
367
4 stars
115
3 stars
79
2 stars
35
1 star
73

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and issues with order accuracy, leading to frustration.

Food Freshness

Many reviews mentioned that food items, especially donuts and sandwiches, were often stale or cold.

Staff Attitude

There were mixed reviews about staff friendliness, with some customers experiencing rude behavior and poor customer service.

Cleanliness

Several customers noted that the store was often dirty and unkempt, impacting their overall experience.

Consistency

Customers expressed dissatisfaction with the inconsistency of drink quality and menu item availability.
  • JR
    Jessica R
    6 days ago
    5.0
    The woman taking my order was really sweet, my coffee tastes good and donuts do too! Went around 9am and there was no line in the drive thru.
  • MB
    Mary Burch
    Dec 30, 2025
    5.0
    Our Munchkins were fresh and delicious and served with a smile!
  • MB
    Mathew Baird
    Dec 22, 2025
    2.0
    Honestly think it’s get worse everytime I go here. Make there coffees with old batches taste like your eating coffee beans with a spoon. The donuts also always taste old or stale. They have messed up my coffee the past three times I’ve ordered it
  • PR
    Professional Reviewer
    Dec 21, 2025
    1.0
    Every time I come here, it takes forever. And the food is always cold. There's no reason in putting a mobile order through, I order 10 to 15 minutes prior to leaving my house, and it's still usually not ready. Not one person inside or in the drive-thru today, and the food was ready before the coffee This is the worst dunkin' donuts I have ever been to. I guess I'll start paying a little more and going down the road to Starbucks. And they didn't even get the food right. Good God could you hire some people that can read the tickets?
  • BB
    Beamer Boi
    Dec 18, 2025
    1.0
    How do you call your company “Dunkin’ Donuts” if you don’t have any donuts halfway through the day. Crappy prep work. Won’t be back to this location.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' at 1286 Shanafelt Ave, Akron, OH?

Dunkin' is open Monday to Friday from 5:00 AM to 9:00 PM, and on Saturday and Sunday from 6:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, Dunkin' at this location offers both delivery and curbside pickup services.