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Dunkin'

3.9
(908 reviews)

Business Details

3305 Manchester Rd, Akron, OH
44319, United States
(330) 644-0385
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Akron, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3305 Manchester Rd, Akron, OH
44319, United States

Hours

Reviews

3.9
908 reviews
5 stars
490
4 stars
158
3 stars
99
2 stars
42
1 star
119

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, particularly in the drive-thru, often exceeding 20-30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong drink customizations.

Staff Attitude

Feedback indicated a mix of positive and negative experiences with staff, with some customers praising friendly service while others reported rudeness and lack of professionalism.

Product Quality

There were complaints about the freshness and quality of food items, including stale donuts and improperly made drinks.
  • LL
    Love
    Feb 11, 2026
    4.0
    Good prices Good ice coffee Nice decoration for valentines Good and fast service Easy parking but the entrance is a little hairy
  • NR
    Nick Ratcliff
    Jan 15, 2026
    1.0
    Worst dunkin i’ve ever been too. Wait times are though the roof, rude when they do serve you, as well as the drive thru (generally quicker way to get food when you’re running low on time) still waited 20+ minutes, had people honking at me in line like it was my problem their inconsistent. Last time I was there they refused to make an advertised* drink after me waiting 20 minutes to even order(through the drive thru). Never will deal with again. Please find someone one else to take their plaza spot that actually wants to serve and earn their spot in the community as a legitimate business. This location is dumping the Dunkin’ Donuts name.
  • II
    IvyRose
    Jan 10, 2026
    2.0
    Went here because I got a gift card for Christmas. I had low expectations going into it but they managed to not even reach that low bar. My boyfriend and I both got a drink and food. I ordered my mocha signature latte with oat milk instead of whole. They used almond milk. I dont like almond milk in my coffee because its too strong of a flavor, not to mention if they did that to someone with a nut allergy. The donut we ordered was missing but they gave us a few extra which is why they got two stars and not one. Both of our signature lattes were handed to us without the whipped cream and drizzle it comes with. I asked them to fix it and they gave it back with the smallest amount of cream. And as per usual, the reason I stopped going to dunkin the the first place, my drink did not taste like it had the extra 2 shots of espresso I ordered. I order the same drink anytime I go and I can taste the difference when they dont put my extra shots in. Ill just stick with 7 Brew.
  • JN
    James Nestor
    Dec 24, 2025
    5.0
    Can’t say enough good things about this location!
  • ES
    ElizabethAnn Sutton
    Dec 9, 2025
    4.0
    I choose to walk in rather than wait in a 10 car line. No greeting, a wait of 2 minutes at the counter for anyone to make eye contact. I counted 8 employees behind the counter and none would offer a Hello or We'll be there in a minute. This was at 9am . May not go back to this location.

Frequently Asked Questions About Dunkin'

What are the regular operating hours for this Dunkin' location in Akron, OH?

This Dunkin' is open daily from 5:00 AM to 9:00 PM, except on Tuesdays when it closes at 1:00 PM.

Does this Dunkin' offer delivery and pickup services?

Yes, this Dunkin' offers delivery and curbside pickup services for customer convenience.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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