Dunkin'

3.9
896 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Akron, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3305 Manchester Rd, Akron, OH
44319, United States

Hours

Reviews

3.9
896 reviews
5 stars
484
4 stars
154
3 stars
99
2 stars
41
1 star
118

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported inconsistent service, with many experiencing long wait times and incorrect orders.

Staff Attitude

While some customers praised individual staff members for their friendliness, others noted rude behavior from management and staff.

Order Accuracy

There were numerous complaints about incorrect orders, particularly with drinks and food items, leading to customer frustration.

Speed of Service

The drive-thru and in-store service were often described as painfully slow, with many customers expressing dissatisfaction with wait times.

Product Freshness

Several reviews mentioned issues with the freshness of donuts and food items, indicating a need for better inventory management.
  • JG
    Jason Gerard
    2 days ago
    5.0
    I Run on Dunkin
  • AJ
    Aleksandar Jebonja
    Nov 11, 2025
    5.0
    nationalsecurityagency are betches
  • TW
    Teah Wade
    Nov 9, 2025
    1.0
    The assistant manager was really rude,,!!! I would like to speak to someone higher up! She caused a Argument because because she insinuated i was a theif, outrageous,,,? I am a avid customer at this store, I was extremely embarrassed? I would like contacted ,? If I don't hear something I am contacting corporate?
  • AC
    Alicia Clark
    Oct 8, 2025
    1.0
    Been coming here for some time now. I must say i can not believe what I was told by the manager Linda herself is just insane. Called cause my drinks were wrong again. She said I should be checking my order b4 I pull off at 545 am. Im just in shock. Like absolutely not that your job to make sure everything is accurate before going out . She is so verybl rude to customers and her employees I also know one employees that quit cause shes so rude . And that employee was so amazing always making sure everything was right . Jessica the assistant is also amazing and dont know whybshe isn't the general manager. She always takes care of me if I have an issue. So thank you jessica you are what a manager is supposed 2 be. Maybe one day they realize that . Good luck they have completely lost my business.
  • TS
    Tammy Smith
    Sep 3, 2025
    2.0
    We went inside and just ordered 2 donuts we waited for about 20 minutes before they gave us our donuts. They apologized but I will not go back therw

Frequently Asked Questions About Dunkin'

What are the regular operating hours for this Dunkin' location in Akron, OH?

This Dunkin' is open daily from 5:00 AM to 9:00 PM, except on Tuesdays when it closes at 1:00 PM.

Does this Dunkin' offer delivery and pickup services?

Yes, this Dunkin' offers delivery and curbside pickup services for customer convenience.