Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Akron, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers consistently reported extremely long wait times, particularly in the drive-thru, often exceeding 20-30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong drink customizations.
Staff Attitude
Feedback indicated a mix of positive and negative experiences with staff, with some customers praising friendly service while others reported rudeness and lack of professionalism.
Product Quality
There were complaints about the freshness and quality of food items, including stale donuts and improperly made drinks.
LL
Love
Feb 11, 2026
4.0
Good prices
Good ice coffee
Nice decoration for valentines
Good and fast service
Easy parking but the entrance is a little hairy
NR
Nick Ratcliff
Jan 15, 2026
1.0
Worst dunkin i’ve ever been too. Wait times are though the roof, rude when they do serve you, as well as the drive thru (generally quicker way to get food when you’re running low on time) still waited 20+ minutes, had people honking at me in line like it was my problem their inconsistent. Last time I was there they refused to make an advertised* drink after me waiting 20 minutes to even order(through the drive thru). Never will deal with again. Please find someone one else to take their plaza spot that actually wants to serve and earn their spot in the community as a legitimate business. This location is dumping the Dunkin’ Donuts name.
II
IvyRose
Jan 10, 2026
2.0
Went here because I got a gift card for Christmas. I had low expectations going into it but they managed to not even reach that low bar. My boyfriend and I both got a drink and food. I ordered my mocha signature latte with oat milk instead of whole. They used almond milk. I dont like almond milk in my coffee because its too strong of a flavor, not to mention if they did that to someone with a nut allergy. The donut we ordered was missing but they gave us a few extra which is why they got two stars and not one. Both of our signature lattes were handed to us without the whipped cream and drizzle it comes with. I asked them to fix it and they gave it back with the smallest amount of cream. And as per usual, the reason I stopped going to dunkin the the first place, my drink did not taste like it had the extra 2 shots of espresso I ordered. I order the same drink anytime I go and I can taste the difference when they dont put my extra shots in. Ill just stick with 7 Brew.
JN
James Nestor
Dec 24, 2025
5.0
Can’t say enough good things about this location!
ES
ElizabethAnn Sutton
Dec 9, 2025
4.0
I choose to walk in rather than wait in a 10 car line. No greeting, a wait of 2 minutes at the counter for anyone to make eye contact. I counted 8 employees behind the counter and none would offer a Hello or We'll be there in a minute. This was at 9am . May not go back to this location.
What are the regular operating hours for this Dunkin' location in Akron, OH?
This Dunkin' is open daily from 5:00 AM to 9:00 PM, except on Tuesdays when it closes at 1:00 PM.
Does this Dunkin' offer delivery and pickup services?
Yes, this Dunkin' offers delivery and curbside pickup services for customer convenience.
What special holiday drinks are currently featured at this Dunkin'?
The holiday menu includes the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order ahead using a mobile app for faster service at this Dunkin'?
Yes, you can order ahead with the Dunkin' mobile app available on both iOS and Android platforms for a quick grab-and-go experience.
What types of meals does this Dunkin' serve?
This Dunkin' serves breakfast, brunch, and lunch, offering a variety of coffee, espresso, breakfast sandwiches, and donuts.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' location features a drive-thru for convenient service.
Does this Dunkin' location have Wi-Fi for customers?
Yes, free Wi-Fi is available for customers at this Dunkin'.
What are some nearby places of interest around this Dunkin' in Akron?
Nearby places include Coventry Towne Plaza for shopping, Snap Fitness gym for workouts, and Johnny J's Pub & Grille for dining and drinks, all conveniently close to Dunkin'.
How can nearby places like Coventry Towne Plaza help if I visit this Dunkin'?
If you're visiting Coventry Towne Plaza nearby, you can easily stop by Dunkin' for coffee or breakfast before or after your shopping trip.
Are there other food options near this Dunkin' location?
Yes, nearby food options include Taco Bell for Mexican fast food and Machine Gun Kelly's Pizza Parlor for pizza, perfect for variety before or after your Dunkin' visit.
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