Dunkin'

4.0
808 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Akron, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2081 E Market St, Akron, OH
44312, United States

Hours

Reviews

4.0
808 reviews
5 stars
470
4 stars
131
3 stars
76
2 stars
35
1 star
96

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff interactions.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, both in-store and mobile, leading to customer dissatisfaction.

Product Quality

Customers expressed mixed feelings about the quality of food and drinks, with some items being stale or poorly prepared.

Staff Behavior

Several reviews mentioned staff being unprofessional, with complaints about gossiping and lack of attention to customers.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their excellent service and the overall quality of certain drinks.
  • LF
    Larry C (Ferarri4444)
    4 days ago
    5.0
    Really nice - modern Dunkin that appears more akin to a more welcoming and warm atmosphere like Starbucks.
  • EH
    Evan Hofacker
    Nov 12, 2025
    5.0
    Always a pleasure coming in. Everyone is great and the service is amazing.
  • CR
    Cheri Rice
    Oct 30, 2025
    5.0
    I've had better frozen coffee at this location than at most Dunkin' Donuts places I've tried, except for the one in Cuyahoga Falls. The customer service is excellent, and the service is quick I'll definitely be back! Thank you!! 🫶
  • CS
    Chris Sinesky
    Oct 21, 2025
    5.0
    Needed an afternoon pick me up, so I went on a Dunkin run. I ordered a large candy bar iced signature latte with a shot of expresso, and my son ordered a large strawberry dragonfruit refresher with lemonade. We ordered through the mobile app, ir was ready for pick up when we arrived, and they hit the spot! Thabks Dunkin for making wonderful drinks!
  • AY
    Alyssa Young
    Oct 13, 2025
    1.0
    Ordered a bacon egg and cheese croissant to go and the sandwich was cold :(

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Akron, OH?

Dunkin' in Akron, OH is open from 4:00 AM to 9:00 PM Monday through Friday, and from 5:00 AM to 9:00 PM on weekends.

Does this Dunkin' location offer delivery and curbside pickup services?

This Dunkin' location offers delivery service, but does not offer curbside pickup.