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Dunkin'

3.5
(506 reviews)

Business Details

1712 W Market St, Akron, OH
44313, United States
(330) 869-7700
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Akron, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1712 W Market St, Akron, OH
44313, United States

Hours

Reviews

3.5
506 reviews
5 stars
233
4 stars
76
3 stars
47
2 stars
33
1 star
117

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing dissatisfaction with how they were treated.

Order Accuracy

A significant number of customers reported issues with incorrect orders, including wrong items and missing items, leading to frustration.

Speed of Service

Many customers experienced long wait times, often exceeding 20 minutes, even when the store was not busy.

Food Quality

Several reviews mentioned poor food quality, including stale donuts and poorly made drinks, contributing to an overall negative experience.

Staff Attitude

While some employees were praised for their friendliness, many reviews indicated a lack of enthusiasm and care among the staff, impacting the overall atmosphere.
  • NM
    Nick Muffet
    2 days ago
    2.0
    Sometimes self-checkout can be convenient and make service more efficient but here it slows everything down and is more difficult to navigate than it needs to be.
  • KP
    Kayla Palmer
    Feb 16, 2026
    1.0
    There is one friendly/professional employee at this location. I keep meaning to get her name, but she's usually too busy. It's fascinating how there can be such an air of panic in this store without any sense of urgency.
  • JS
    James Szemenyei
    Feb 13, 2026
    1.0
    Although my order was refunded I still feel the responsibility to warn future customers that they will likely be treated like trash. I will never give them my business again and I'll make sure family and friends won't either.
  • AF
    Alec Finley
    Jan 19, 2026
    1.0
    Employees were extremely rude. Gave me the wrong Food and told me I was wrong for even questioning it
  • SM
    SOUL MAN
    Jan 5, 2026
    2.0
    I went there yesterday and bought a hot chocolate and a iced coffee caramel frappe and the hot chocolate and the iced coffee were absolutely horrible the hot chocolate was it had no chocolate flavor the iced coffee also was absolutely horrible

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 1712 W Market St, Akron, OH?

Dunkin' is open Monday to Friday from 5:00 AM to 8:00 PM, and on Saturday and Sunday from 6:00 AM to 8:00 PM.

Does Dunkin' in Akron offer delivery and curbside pickup?

Yes, this Dunkin' location provides both delivery and curbside pickup services for your convenience.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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