Dunkin'

3.6
491 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Akron, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1712 W Market St, Akron, OH
44313, United States

Hours

Reviews

3.6
491 reviews
5 stars
228
4 stars
74
3 stars
47
2 stars
30
1 star
112

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported poor service, including rude staff and long wait times, leading to a negative overall experience.

Food Quality

Numerous reviews highlighted issues with food quality, including stale items and incorrect orders, contributing to customer dissatisfaction.

Atmosphere

While some customers appreciated the positive vibes and friendly staff, many noted a chaotic and unprofessional environment.

Management Issues

Several reviews pointed to poor management and lack of organization, which affected staff morale and customer service.

Consistency

Customers expressed frustration over inconsistent service and product quality, with many stating they would avoid this location in the future.
  • KF
    Keerie Flegal
    1 day ago
    1.0
    Morning crew is awesome but Aniya is extremely rude and blatantly ignores customers. I watched her stock the shelves while my mobile order sat for over 20 minutes. and then when I complained, she poured me a cup of milk And tried to say it was my latte it was literally a cup of milk
  • NB
    Nicole Brown
    Nov 9, 2025
    1.0
    Worst DUNKIN service ever. The cashier was completely high and was not paying attention I had to tell him my order like 10 times and he still got it wrong. The other employees were messing around. My order was completely wrong and it was just ridiculous in there.
  • JI
    Jay I
    Nov 7, 2025
    1.0
    Worker with lil bun has a nasty attitude instead of having them names on the orders facing you we have to guess which one is your order blindly because they are the opposite way shes like "thats not yours " how am i supposed to know last time going there
  • VV
    Vanessa
    Oct 24, 2025
    5.0
    The vibes… unmatched. Everybody in there has good energy! Props to management for making it such a positive environment! 🙂
  • KC
    Kelley C. C.
    Oct 19, 2025
    1.0
    Staff was very friendly and competent. It ends there. The breakfast sandwich was inedible. The eggs lacked flavor and were reminiscent of the toy eggs children play with. The cheese had no flavor and is too small for the toasted bread that was without butter or mayo. The bacon was undercooked to the point of concern. The donuts were the consistency of day olds. Coffee was okay. Honestly, a sad breakfast. We will be rethinking our breakfast choice in future. Tim Horton’s is a little far, but might be worth the drive.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 1712 W Market St, Akron, OH?

Dunkin' is open Monday to Friday from 5:00 AM to 8:00 PM, and on Saturday and Sunday from 6:00 AM to 8:00 PM.

Does Dunkin' in Akron offer delivery and curbside pickup?

Yes, this Dunkin' location provides both delivery and curbside pickup services for your convenience.