Business Details
About
Pizza RestaurantRestaurant Delivery ServiceTake Out Restaurant
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
Location
Hours
Reviews
3.8
272 reviews
5 stars
130
4 stars
52
3 stars
28
2 stars
16
1 star
46
What are people saying?
AI-generated from recent customer reviews
Pizza Quality
Customers praised the unique flavors and quality of the pizza, with some describing it as the best they've ever had, while others reported issues with undercooked or burnt pizzas.
Service Issues
Numerous reviews highlighted poor customer service experiences, including long wait times, incorrect orders, and unhelpful staff.
Cleanliness and Atmosphere
The restaurant was noted for being clean and having a pleasant atmosphere, although some customers expressed frustration with the dine-in service being unavailable.
Delivery Problems
Many customers reported significant delays in delivery, with cold food arriving late and issues with the delivery service.
Pricing Concerns
While some found the pricing reasonable, others felt it was high for the quality received, especially when orders were incorrect or unsatisfactory.
- LELuke EarnestNov 9, 20251.0Forgot to make my online order when I showed up at 1:30. Told me I could pull around and come back in 10 and wasn’t ready until 1:50
- TTTyOct 13, 20255.0Drove good ways to get pizza from here. It did not disappoint.
- JHJoyful HamSep 15, 20255.0I love pizza. I try all kinds of pizza. This place has a taste of its own. An original flavor for sure. I've never tasted pizza like this. Absolutely the best pizza I ever had. I didn't think anyone could come close to hungry howies. Donatos flavor is in the pizza, not the crust. Delicious.
- LBLori BarnettAug 15, 20255.0EXCELLENT LARGE *THE WORKS* THIN CRUST PIZZA & SMALL PEPPERONI PIZZA DEAL -$5.99 WAS THE BEST PIZZA WE'VE ENJOYED IN YEARS & THE MANAGER IS SO PROFESSIONAL & TREATED ME LIKE AN HONORED CUSTOMER AS A WALK-IN ORDER🍕 WE'LL BE BACK FOR MORE DELICIOUS PIZZA THANK YOU DONATO'S 5 GOLD STARS ⭐⭐⭐⭐⭐
- BSBrian SatowAug 4, 20251.0What is so hard about answering a phone. Automated service does not work at all. It is quicker to make my own pizza then try to order one
Frequently Asked Questions About Donatos Pizza
What is Donatos Pizza known for?
Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust, offering a unique pizza experience since 1963.
Where is Donatos Pizza located?
Donatos Pizza is located at 3890 Medina Road, Akron, OH 44333, United States.
What are the operating hours of Donatos Pizza?
Donatos Pizza is open from 11:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 11:00 AM to midnight on Friday and Saturday.
Does Donatos Pizza offer delivery and pickup services?
Yes, Donatos Pizza offers in-store pickup, delivery, and same-day delivery services.
What payment methods does Donatos Pizza accept?
Donatos Pizza accepts payment via American Express, Cash, Discover, Mastercard, and Visa.
How can I order Donatos Pizza online?
You can order Donatos Pizza online through their official website at https://www.donatos.com?location=308 or via their app available on the Apple App Store and Google Play Store.
Does Donatos Pizza offer any promotions?
Donatos Pizza has a featured promotion where you can add a side for just $5!
Where can I find other food options near Donatos Pizza?
Nearby, you can find Chipotle Mexican Grill for Mexican cuisine and Cold Stone Creamery for desserts and ice cream, both located close to Donatos Pizza.
Are there any retail stores near Donatos Pizza for shopping?
Yes, nearby retail stores include Pandora and Jared for jewelry and fashion accessories, as well as Bath & Body Works for beauty products.
What nearby services can I access around Donatos Pizza?
Close to Donatos Pizza, you can find various services including AT&T Store for mobile needs, Akron Sedation Dental Works for dental care, and Budget and Avis Car Rental agencies for vehicle rentals.