Brand Certified
Dairy Queen Grill & Chill
3.8(1110 reviews)
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Business Details
821 Brittain Rd, Akron, OH
44305-1340, United States
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
(330) 794-9119
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
https://www.dairyqueen.com/
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
About
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Hours
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.8
1,110 reviews
5 stars
513
4 stars
256
3 stars
140
2 stars
43
1 star
158
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 20 minutes for simple orders.
Food Quality
Many reviews highlighted issues with food quality, including cold items, incorrect orders, and poor preparation.
Staff Attitude
Several customers noted rude or unprofessional behavior from staff, contributing to a negative experience.
Cleanliness
Multiple reviews mentioned unsanitary conditions and a lack of cleanliness in the restaurant.
Management Issues
Customers expressed concerns about poor management and operational inefficiencies, including being out of key menu items.
- IBIvan BarschFeb 21, 20265.0What the fetch
- MGMel GFeb 14, 20262.0This DQ is the slowest one I've ever been to. Every visit seems to be a longer and longer wait for a simple order. At lunch time, you'd think they would have food hot and ready to go, but yet every time...you wait 5-10 minutes for a dang cheeseburger. I guess the saving grace is warm/hot food but it just gets so annoying sitting there
- MJmegan johnsonFeb 11, 20265.0So caring those employees thank u for just being you
- SFSTG Future#4513Jan 23, 20261.0always a long wait and rude customer services also always missing something in my order needs better management
- MKMira KunzinDec 28, 20255.0Very nice staff. Good food. You can tell they are trying to bring this location up. Went for lunch and the cheese curds were excellent still hot when I got home !!!
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill at 821 Brittain Rd serve?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® treats, Grillburgers®, chicken strip baskets, and more at their fast-food restaurant.
Does the Dairy Queen Grill & Chill location at 821 Brittain Rd have outdoor seating and drive-thru service?
Yes, this location offers outdoor seating, regular seating inside, and has a drive-thru for convenient service.
Can families and children visit this Dairy Queen Grill & Chill comfortably?
Yes, the restaurant is family-friendly and welcomes children, making it a great place for families.
Is it possible to place mobile orders or get mobile deals at Dairy Queen Grill & Chill on Brittain Rd?
Yes, they provide mobile ordering, rewards, and exclusive deals through their app.
How can I order food online for pickup from Dairy Queen Grill & Chill in Akron?
You can place a pickup order online via their official ordering page at https://www.dairyqueen.com/en-us/order/pickup/n/44658/.
When was this Dairy Queen location established?
This Dairy Queen Grill & Chill location was established in 2018.
Are there any nearby dining options close to Dairy Queen Grill & Chill on Brittain Rd?
Yes, nearby options include Wasabi Express by Tiger (Japanese and sushi restaurant), Hanini Subs (sandwich shop), and Big Papi's Pizza.
What nearby retail and convenience stores can customers visit around Dairy Queen Grill & Chill?
Nearby retail stores include Family Dollar and Walgreens, which are convenient for shopping and pharmacy needs.
Are there any nearby services like barbershops or tattoo parlors near Dairy Queen Grill & Chill?
Yes, Brittain Road Barbers and Halo's Barber Salon LLC are nearby for grooming, and DIMAURA INK TATTOOS and Inked By Stash Tattoos offer tattoo and piercing services.
What attractions or community places are close to Dairy Queen Grill & Chill that customers might visit?
Nearby attractions include several churches like Emmanuel United Church of Christ and FIVE39 Church, as well as the Saint Joseph Warren Hospital and the Akron Fire Department Station 14.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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- Hours of operation
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