Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.1
210 reviews
5 stars
134
4 stars
28
3 stars
12
2 stars
13
1 star
23
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the friendly and efficient service, though some reported rude interactions and unprofessional behavior from specific staff members.
Food Consistency
While many reviews highlighted delicious and fresh food, there were complaints about cold items and incorrect orders.
Cleanliness
Several customers noted cleanliness issues in the dining area, with dirty tables and floors being a recurring concern.
Order Accuracy
There were mixed experiences regarding order accuracy, with some customers receiving incorrect items or missing components.
Wait Times
Customers experienced varying wait times, with some reporting quick service while others faced long delays, particularly during busy periods.
- PSPhil SturdivantNov 17, 20252.0For a long time my dog and I would come here because they had pup cups for him to eat for free. So about once or twice a month he loved going for a ride and getting ice cream. Just went there today and was informed that now I have to buy something to be able to get one for him!?! I'm not asking for a handout but it was nice to see a restaurant, especially a corporate one do something nice for their community like that. That's the problem with places of business, always about the buck and not the community. As a chef I can tell you specifically soft serve ice cream in that capacity costs next to nothing especially giving out a quarter cup of it. It's just sad. I'll just get it from the store now and I definitely won't be coming back here. It's the point, life isn't about money, the managers could've easily kept that going and never would miss the few bucks a year it would cost them.
- JVjoe vasselNov 1, 20255.0This is the first dairy queen I ever went to. It is consistently good. Every time we go the service is awesome and the food is great. Over ten times now everything has been great every single time. I am highly impressed in today's climate of customer service and quality you can tell this place has some old fashioned pride💯
- DPDavid ParryOct 23, 20255.0The food and service are always amazing!!!
- TPTonya PolingOct 17, 20255.0Can't say anything remotely bad, management and the staff are the best!
- LCLisa CrozierOct 17, 20255.0Very quick and everything was correct.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours for Dairy Queen Grill & Chill in Akron, OH?
Dairy Queen Grill & Chill in Akron, OH is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday. Holiday hours vary, with closures on some holidays.
Where is Dairy Queen Grill & Chill located?
It is located at 725 S Canton Rd, Akron, OH 44312, USA.
What types of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburger®, chicken strip baskets, soft-serve cones, and DQcakes.
Does Dairy Queen Grill & Chill provide family-friendly accommodations?
Yes, the location offers family-friendly services including booster seats, high chairs, outdoor seating, restrooms, wheelchair accessibility, free WiFi, and a drive-thru.
Can I order food online for pickup at Dairy Queen Grill & Chill?
Yes, you can place orders for pickup online via their order page at https://www.dairyqueen.com/en-us/order/pickup/n/71294/.
Does Dairy Queen Grill & Chill offer any mobile app deals or rewards?
Yes, customers can download the Dairy Queen app for exclusive deals, mobile ordering, and rewards.
Is there outdoor seating available at Dairy Queen Grill & Chill?
Yes, the location offers outdoor seating for customers.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby places include The Hookah House (hookah bar and restaurant), Discount Drug Mart (pharmacy and discount store), and D&M Sports Training and Fitness (gym), offering options for entertainment, shopping, or fitness near your meal.
Are there other restaurants close to Dairy Queen Grill & Chill?
Yes, nearby restaurants include Dairy Queen, DQ Grill & Chill, Hamburger Station (burger restaurant), and East Of Chicago (pizza restaurant), providing various dining choices in the vicinity.
Is there convenient banking or financial services near Dairy Queen Grill & Chill?
Yes, U.S. Bank branches and ATMs, as well as Liberty Tax Service and Western Union, are located nearby to facilitate your banking and financial needs.