Dairy Queen Grill & Chill

4.1
215 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
725 S Canton Rd, Akron, OH
44312, United States

Hours

Reviews

4.1
215 reviews
5 stars
137
4 stars
29
3 stars
12
2 stars
13
1 star
24

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food quality, especially burgers and ice cream, but there were complaints about cold or improperly prepared items.

Service Experience

Service experiences varied widely; many customers reported friendly and efficient service, while others encountered rude staff and long wait times.

Cleanliness

Several reviews noted cleanliness issues, particularly with dirty tables and floors, impacting the overall dining experience.

Pricing Concerns

Customers expressed frustration over pricing, particularly regarding perceived upcharges and the value of menu items.
  • RE
    Raquel Escott
    Dec 3, 2025
    5.0
    Went through Ellet Dairy Queen for an online order. I got the best salad I’ve ever got from Dairy Queen. A lot of other times from other DQ it’s a hit or miss of the salads. Today best salad I’ve ever got. Thank you all!
  • PS
    Phil Sturdivant
    Nov 17, 2025
    2.0
    For a long time my dog and I would come here because they had pup cups for him to eat for free. So about once or twice a month he loved going for a ride and getting ice cream. Just went there today and was informed that now I have to buy something to be able to get one for him!?! I'm not asking for a handout but it was nice to see a restaurant, especially a corporate one do something nice for their community like that. That's the problem with places of business, always about the buck and not the community. As a chef I can tell you specifically soft serve ice cream in that capacity costs next to nothing especially giving out a quarter cup of it. It's just sad. I'll just get it from the store now and I definitely won't be coming back here. It's the point, life isn't about money, the managers could've easily kept that going and never would miss the few bucks a year it would cost them.
  • JV
    joe vassel
    Nov 1, 2025
    5.0
    This is the first dairy queen I ever went to. It is consistently good. Every time we go the service is awesome and the food is great. Over ten times now everything has been great every single time. I am highly impressed in today's climate of customer service and quality you can tell this place has some old fashioned pride💯
  • DP
    David Parry
    Oct 23, 2025
    5.0
    The food and service are always amazing!!!
  • TP
    Tonya Poling
    Oct 17, 2025
    5.0
    Can't say anything remotely bad, management and the staff are the best!

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours for Dairy Queen Grill & Chill in Akron, OH?

Dairy Queen Grill & Chill in Akron, OH is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday. Holiday hours vary, with closures on some holidays.

Where is Dairy Queen Grill & Chill located?

It is located at 725 S Canton Rd, Akron, OH 44312, USA.