Brand Certified
Chipotle Mexican Grill
3.5(297 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
454 E Waterloo Rd, Akron, OH
44319, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(234) 200-1748
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/oh/akron/454-e-waterloo-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=4006
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Waterloo Road is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.5
297 reviews
5 stars
135
4 stars
48
3 stars
21
2 stars
31
1 star
62
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including rude staff and long wait times.
Food Quality
Mixed reviews on food quality; some praised freshness while others complained about cold, stale, or improperly prepared items.
Portion Sizes
Many customers expressed dissatisfaction with inconsistent portion sizes, often feeling shortchanged.
Cleanliness
Some reviews highlighted cleanliness issues within the establishment.
Customer Experience
Several customers noted a lack of indoor seating and frustrating experiences with online orders.
- MDMarie DuttFeb 14, 20265.0Always a delight I wish meat wasn't dry been to 2 chipotle and meat always very dry and some was made fresh there shame. If meat was a lil more tender and juices in pan WOW It be perfect place food wise. 😉 Still good but that make it where I come alot
- SNSusanne NachampasakJan 15, 20263.0Got there at 10:45pm and they were already closed even thought it says they close at 11pm. Just wanted some queso smh.
- ALAkrista L'BertJan 13, 20265.0This is our favorite Chipotle's location. The rice is well cooked and rarely dry. The amounts are generous. The staff is friendly.
- AKAndrew KnechtleJan 10, 20264.0The only issue I have is that gloves aren't being changed regularly and sometimes portions are way off. It really depends on who's preparing that day. It's never the same portion wise. Everything else is great. Quality is awesome and there always on time. I have celiac and this place has been a pretty safe option for me. I don't have a ton of places to choose from that actually fill me up, but this has been a regular lunch spot for someone like me.
- MBMarysea BunnerDec 29, 20251.0Ordered food tonight for pickup and my steak was hard as a brick and not edible at all. It tasted FOUL!! Chipotle has seriously gone down hill.
Frequently Asked Questions About Chipotle Mexican Grill
What kind of food does Chipotle Mexican Grill on Waterloo Road serve?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients without artificial colors, flavors, or preservatives.
What are the hours of operation for Chipotle Mexican Grill at 454 E Waterloo Rd?
Chipotle is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Akron, Ohio?
Chipotle is located at 454 E Waterloo Rd, Summit, Akron, OH 44319, USA.
How can I order food online from Chipotle at the Waterloo Road location?
You can order online through Chipotle's official ordering website or mobile app. The specific URLs are https://order.chipotle.com/ and the Chipotle mobile app available on the Apple App Store.
Does Chipotle Mexican Grill have a rewards program?
Yes, Chipotle offers a rewards program called Chipotle Rewards, where you can earn free food and exclusive offers by signing up.
How can I contact Chipotle Mexican Grill on Waterloo Road?
You can contact them by phone at +1 234-200-1748 or email at OH.4006.WaterlooRoad@chipotle.com.
What social media platforms can I follow Chipotle Mexican Grill on?
You can follow Chipotle on LinkedIn, Facebook, Instagram, Twitter, Pinterest, and YouTube for updates and promotions.
What nearby mobile phone stores are close to Chipotle on Waterloo Road?
Nearby mobile phone stores include AT&T Store, Metro PCS, Boost Mobile, and Metro by T-Mobile. You can visit these stores before or after your meal for mobile phone purchases or services.
Are there other fast food or dining options near Chipotle on Waterloo Road?
Yes, nearby dining options include Burger King, Subway, Rally's at 471 E. Waterloo, and Waterloo Restaurant & Catering, offering a variety of choices in fast food and American cuisine.
What services or facilities are located near Chipotle that might be convenient for customers?
Customers can find several convenient nearby services, such as Gold's Gym for fitness, Waterloo Dental Associates and 2K Dental for dental care, Brown Street Laundromat for laundry, and several banks like KeyBank and US Bank for financial needs.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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