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Brand Certified

Chipotle Mexican Grill

3.3
(738 reviews)

About

Mexican Restaurant
Chipotle Springfield Township is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1289 George Washington Blvd, Akron, OH
44312, United States

Hours

Reviews

3.3
738 reviews
5 stars
292
4 stars
127
3 stars
60
2 stars
49
1 star
210

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including undercooked rice and meat, stale chips, and inconsistent portion sizes.

Service Issues

Many reviews highlighted poor customer service, including slow service, rude employees, and mistakes with orders.

Cleanliness

Several customers noted that the restaurant was not well-maintained, with dirty tables and unsanitary food handling practices.

Inconsistent Experience

The location received mixed reviews, with some customers praising the food and service while others expressed disappointment and vowed not to return.
  • KS
    KayLea Strack
    6 days ago
    1.0
    So imagine working all day then finally getting home and wanting to get some chipotle delivered, and they give you 99% rice and 1% toppings. This place is a joke anymore and a huge waste of money.
  • DM
    Dino Maffei
    Feb 21, 2026
    4.0
    I try not to go there a lot because I am a bodybuilder and I want to stay in really good shape but in the spring and summer and fall when I'm working they're like a quarter mile from my house so maybe twice a week I will get the chicken burrito with white cheese Hot Sauce black beans and brown rice and then that is it it's a pretty good deal I think for $9, it's good yes I could get the bowl and save me Cal but I wanted the extra calories because I'm a construction worker and I burn a lot of calories when I'm at work
  • BM
    Barbara Mills
    Feb 8, 2026
    1.0
    The website misrepresents its meals and stretches the truth to the limit regarding telling you 5 dol meals is a very small paper cup and all sides are to be free also false lady said that's not true they cost. I got giftcard and probably won't trust what they say. Disappointed in price but love the food
  • MM
    Mycah Mullen
    Jan 10, 2026
    5.0
    Made my night! Darn good tasting bowl and dude in the chipotlane called me “ma’am” 🙂 pay that sir more money because politeness really does make a difference when trying to find a new regular chipotle location. They didn’t rush me through the line so I had time to ask for the vinaigrette, that stuff is literal liquid gold I’d buy it by the gallon so pls make that an option🥹🤷🏻‍♀️
  • SH
    Suzanne Hughes
    Jan 3, 2026
    1.0
    I usually never do this but it needs to be addressed. I was so happy when a Chipotle open near us but the food is so consistently bad I usually do not go there anymore. I have given many chances the past years. The chips are always undercooked or way too salty. They get the order wrong often. Today I tried it again. I got a bowl of undercooked brown rice. It was totally inedible. I get food from another location and it is always good. Whoever manages this location really needs to manage better. Going back on my do not go to list even though it is so close.

Frequently Asked Questions About Chipotle Mexican Grill

What are the hours of operation for Chipotle Mexican Grill in Springfield Township?

Chipotle Mexican Grill in Springfield Township is open every day from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill Springfield Township located?

It is located at 1289 George Washington Blvd, Summit, Akron, OH 44312, United States.

Brand Certified Facts from Chipotle Mexican Grill

Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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