Chipotle Mexican Grill

3.3
725 reviews
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About

Mexican Restaurant
Chipotle Springfield Township is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1289 George Washington Blvd, Akron, OH
44312, United States

Hours

Reviews

3.3
725 reviews
5 stars
286
4 stars
124
3 stars
60
2 stars
49
1 star
206

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers complained about consistently small portion sizes and inadequate servings for the price.

Food Quality

Several reviews noted issues with food quality, including stale ingredients, overcooked meat, and unappetizing flavors.

Customer Service

Customer service experiences varied widely, with reports of rude staff, slow service, and poor handling of orders.

Cleanliness

Some customers mentioned cleanliness issues within the restaurant, including dirty tables and unsanitary food handling practices.

Inconsistency

The location has been described as hit or miss, with some customers experiencing good service and food while others faced significant issues.
  • HM
    Heather Mazzagatti
    3 days ago
    1.0
    Cold food no fajitas at 8pm Disappointment!!!
  • AH
    Azzura Heffron
    4 days ago
    1.0
    Charging the price of a bowl for THIS quesadilla is wild already. I usually go to the location in downtown Akron but this one was closer. Not only is the portion absolutely laughable but they tried to not give me my sides with it? On top of the chicken being undercooked and completely just NOT seasoned at all… will never be returning to this location. They have a bunch of ignorant high school kids working that obviously don’t want to be there, let alone make the food properly. It’s fast food, it is not that difficult. I have the quesadilla to my dog. Thanks.
  • DD
    Dan Driph
    5 days ago
    1.0
    awful place. do not come here. awful work environment
  • EB
    Elizabeth Backus
    Nov 1, 2025
    1.0
    As the reviews show, this location is consistently lacking. We just ordered a bowl with double white rice (which is a must when ordering here to get a "normal" serving), double carne asada, and chicken. We got it home, weighed it when it felt lighter than the single serving steak bowl we got and it was. Double meat, double rice and under 1lb 2oz. Meanwhile the average Chipotle order (per Chipotle) is almost 2 lbs? Yeah right. We'll stick to Brimfield or Exchange St. Chipotle from now on instead of throwing away money on food we literally aren't getting with out order.
  • GR
    George Rowe
    Oct 30, 2025
    1.0
    It's been a month since I last ordered from here. Ordered my usual chicken bowl and got home to eat it, couldn't even eat it. Something was nasty tasting in it. Never had a bad meal from here, but I will not be ordering Chipotle again.

Frequently Asked Questions About Chipotle Mexican Grill

What are the hours of operation for Chipotle Mexican Grill in Springfield Township?

Chipotle Mexican Grill in Springfield Township is open every day from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill Springfield Township located?

It is located at 1289 George Washington Blvd, Summit, Akron, OH 44312, United States.