Chipotle Springfield Township is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported issues with food quality, including cold, undercooked, or poorly prepared items.
Portion Sizes
Many reviews highlighted consistently small portion sizes, often leading to dissatisfaction with value for money.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor service.
Order Accuracy
Numerous customers experienced issues with incorrect orders, particularly with online and pickup orders.
Cleanliness and Atmosphere
The cleanliness of the restaurant was often criticized, with reports of dirty tables and unsanitary conditions.
MM
Mycah Mullen
2 days ago
5.0
Made my night! Darn good tasting bowl and dude in the chipotlane called me “ma’am” 🙂 pay that sir more money because politeness really does make a difference when trying to find a new regular chipotle location. They didn’t rush me through the line so I had time to ask for the vinaigrette, that stuff is literal liquid gold I’d buy it by the gallon so pls make that an option🥹🤷🏻♀️
SH
Suzanne Hughes
Jan 3, 2026
1.0
I usually never do this but it needs to be addressed. I was so happy when a Chipotle open near us but the food is so consistently bad I usually do not go there anymore. I have given many chances the past years. The chips are always undercooked or way too salty. They get the order wrong often. Today I tried it again. I got a bowl of undercooked brown rice. It was totally inedible. I get food from another location and it is always good. Whoever manages this location really needs to manage better. Going back on my do not go to list even though it is so close.
MM
Michael
Dec 17, 2025
5.0
Good place to eat
CB
Cathy Bondurant
Dec 12, 2025
5.0
Everyone is very professional
SK
Shelby Kurilko
Nov 26, 2025
1.0
Super disappointed, placed order for in store pickup for 8pm and got there early so I patiently waited for them to put it on the shelf. It never made it to the shelf, so after asking about my order at 8:10, we received cold, soggy food that had been made too early and never put out. Tons of employees just standing around and nobody even check in with us after waiting for 20 minutes. I work in food service and find this unacceptable.
Frequently Asked Questions About Chipotle Mexican Grill
What are the hours of operation for Chipotle Mexican Grill in Springfield Township?
Chipotle Mexican Grill in Springfield Township is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill Springfield Township located?
It is located at 1289 George Washington Blvd, Summit, Akron, OH 44312, United States.
Does Chipotle Springfield Township offer pickup and delivery services?
Yes, the restaurant offers both in-store pickup and delivery services.
How can I place an order online for Chipotle Springfield Township?
You can order online through Chipotle's official site at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
What type of food and values can I expect at Chipotle Mexican Grill Springfield Township?
Chipotle offers customizable Mexican menu items like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives, following their "Food with Integrity" principles.
How can I contact Chipotle Springfield Township for inquiries?
You can contact them via email at OH.3449.SpringfldTwn@chipotle.com or by phone at +1 234-542-8065.
Is Chipotle Springfield Township welcoming to LGBTQ customers?
Yes, Chipotle welcomes LGBTQ customers and promotes an inclusive environment.
Are there nearby coffee shops I can visit before or after dining at Chipotle Springfield Township?
Yes, nearby coffee shops include Tim Hortons, Starbucks, GetGo, and Circle K, where you can enjoy coffee or snacks before or after your meal at Chipotle.
What nearby convenience stores or gas stations are close to Chipotle Springfield Township?
Nearby convenience stores and gas stations include GetGo, Marathon, MAPCO, and Circle K, which can be convenient for fueling up or quick shopping when visiting Chipotle.
What nearby attractions or recreational places can I check out near Chipotle Springfield Township?
You can visit nearby attractions such as Majestic Trailer & Hitch amusement park and Classic Rc Raceways & Hobbies, a race track and gift shop, perfect for family fun before or after dining.