Chipotle Springfield Township is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers complained about consistently small portion sizes and inadequate servings for the price.
Food Quality
Several reviews noted issues with food quality, including stale ingredients, overcooked meat, and unappetizing flavors.
Customer Service
Customer service experiences varied widely, with reports of rude staff, slow service, and poor handling of orders.
Cleanliness
Some customers mentioned cleanliness issues within the restaurant, including dirty tables and unsanitary food handling practices.
Inconsistency
The location has been described as hit or miss, with some customers experiencing good service and food while others faced significant issues.
HM
Heather Mazzagatti
3 days ago
1.0
Cold food no fajitas at 8pm
Disappointment!!!
AH
Azzura Heffron
4 days ago
1.0
Charging the price of a bowl for THIS quesadilla is wild already. I usually go to the location in downtown Akron but this one was closer. Not only is the portion absolutely laughable but they tried to not give me my sides with it? On top of the chicken being undercooked and completely just NOT seasoned at all… will never be returning to this location. They have a bunch of ignorant high school kids working that obviously don’t want to be there, let alone make the food properly. It’s fast food, it is not that difficult.
I have the quesadilla to my dog. Thanks.
DD
Dan Driph
5 days ago
1.0
awful place. do not come here. awful work environment
EB
Elizabeth Backus
Nov 1, 2025
1.0
As the reviews show, this location is consistently lacking. We just ordered a bowl with double white rice (which is a must when ordering here to get a "normal" serving), double carne asada, and chicken. We got it home, weighed it when it felt lighter than the single serving steak bowl we got and it was. Double meat, double rice and under 1lb 2oz. Meanwhile the average Chipotle order (per Chipotle) is almost 2 lbs? Yeah right. We'll stick to Brimfield or Exchange St. Chipotle from now on instead of throwing away money on food we literally aren't getting with out order.
GR
George Rowe
Oct 30, 2025
1.0
It's been a month since I last ordered from here. Ordered my usual chicken bowl and got home to eat it, couldn't even eat it. Something was nasty tasting in it. Never had a bad meal from here, but I will not be ordering Chipotle again.
Frequently Asked Questions About Chipotle Mexican Grill
What are the hours of operation for Chipotle Mexican Grill in Springfield Township?
Chipotle Mexican Grill in Springfield Township is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill Springfield Township located?
It is located at 1289 George Washington Blvd, Summit, Akron, OH 44312, United States.
Does Chipotle Springfield Township offer pickup and delivery services?
Yes, the restaurant offers both in-store pickup and delivery services.
How can I place an order online for Chipotle Springfield Township?
You can order online through Chipotle's official site at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
What type of food and values can I expect at Chipotle Mexican Grill Springfield Township?
Chipotle offers customizable Mexican menu items like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives, following their "Food with Integrity" principles.
How can I contact Chipotle Springfield Township for inquiries?
You can contact them via email at OH.3449.SpringfldTwn@chipotle.com or by phone at +1 234-542-8065.
Is Chipotle Springfield Township welcoming to LGBTQ customers?
Yes, Chipotle welcomes LGBTQ customers and promotes an inclusive environment.
Are there nearby coffee shops I can visit before or after dining at Chipotle Springfield Township?
Yes, nearby coffee shops include Tim Hortons, Starbucks, GetGo, and Circle K, where you can enjoy coffee or snacks before or after your meal at Chipotle.
What nearby convenience stores or gas stations are close to Chipotle Springfield Township?
Nearby convenience stores and gas stations include GetGo, Marathon, MAPCO, and Circle K, which can be convenient for fueling up or quick shopping when visiting Chipotle.
What nearby attractions or recreational places can I check out near Chipotle Springfield Township?
You can visit nearby attractions such as Majestic Trailer & Hitch amusement park and Classic Rc Raceways & Hobbies, a race track and gift shop, perfect for family fun before or after dining.