Chipotle Mexican Grill

3.3
733 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Springfield Township is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1289 George Washington Blvd, Akron, OH
44312, United States

Hours

Reviews

3.3
733 reviews
5 stars
290
4 stars
126
3 stars
60
2 stars
49
1 star
208

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including cold, undercooked, or poorly prepared items.

Portion Sizes

Many reviews highlighted consistently small portion sizes, often leading to dissatisfaction with value for money.

Customer Service

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor service.

Order Accuracy

Numerous customers experienced issues with incorrect orders, particularly with online and pickup orders.

Cleanliness and Atmosphere

The cleanliness of the restaurant was often criticized, with reports of dirty tables and unsanitary conditions.
  • MM
    Mycah Mullen
    2 days ago
    5.0
    Made my night! Darn good tasting bowl and dude in the chipotlane called me “ma’am” 🙂 pay that sir more money because politeness really does make a difference when trying to find a new regular chipotle location. They didn’t rush me through the line so I had time to ask for the vinaigrette, that stuff is literal liquid gold I’d buy it by the gallon so pls make that an option🥹🤷🏻‍♀️
  • SH
    Suzanne Hughes
    Jan 3, 2026
    1.0
    I usually never do this but it needs to be addressed. I was so happy when a Chipotle open near us but the food is so consistently bad I usually do not go there anymore. I have given many chances the past years. The chips are always undercooked or way too salty. They get the order wrong often. Today I tried it again. I got a bowl of undercooked brown rice. It was totally inedible. I get food from another location and it is always good. Whoever manages this location really needs to manage better. Going back on my do not go to list even though it is so close.
  • MM
    Michael
    Dec 17, 2025
    5.0
    Good place to eat
  • CB
    Cathy Bondurant
    Dec 12, 2025
    5.0
    Everyone is very professional
  • SK
    Shelby Kurilko
    Nov 26, 2025
    1.0
    Super disappointed, placed order for in store pickup for 8pm and got there early so I patiently waited for them to put it on the shelf. It never made it to the shelf, so after asking about my order at 8:10, we received cold, soggy food that had been made too early and never put out. Tons of employees just standing around and nobody even check in with us after waiting for 20 minutes. I work in food service and find this unacceptable.

Frequently Asked Questions About Chipotle Mexican Grill

What are the hours of operation for Chipotle Mexican Grill in Springfield Township?

Chipotle Mexican Grill in Springfield Township is open every day from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill Springfield Township located?

It is located at 1289 George Washington Blvd, Summit, Akron, OH 44312, United States.