Business Details
About
Mexican Restaurant
Chipotle University of Akron is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
4.0
1,048 reviews
5 stars
560
4 stars
235
3 stars
93
2 stars
44
1 star
116
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude or unhelpful staff, with several instances of poor service and lack of professionalism.
Food Quality
The food quality was inconsistent, with complaints about bland flavors, overcooked rice, and issues with freshness.
Ingredient Availability
Frequent reports of being out of key ingredients, leading to dissatisfaction and incomplete orders.
Cleanliness
Multiple reviews highlighted dirty dining areas and unsanitary food preparation practices.
Portion Sizes
Customers expressed disappointment with small portion sizes, particularly for online orders.
- DLDebbie LeeJan 2, 20261.0My food was left outside an apts complex. The website didn't give me updates, the restaurant doesn't answer the phone and by the time i could get in contact with someone the food that was supposed to be handed to me was left outside (no phone call) and stolen! Never again! Broken websites and AI answering the phone is HORRIBLE CUSTOMER SERVICE!
- JKJaxson KellerJan 2, 20265.0Big rice for 1.50
- ECElias CobtiDec 3, 20251.0The young woman working the register was extremely rude after a simple request to re-roll the burrito that was clearly about to fall apart. She also demanded please when I politely asked for napkins despite her own rudeness. Rather than help the employee who clearly was not trained properly because no one else rolls the burritos as that employee did (which has happened twice now while she is working with the same employee), she made a big deal out of a simple request. I never leave reviews, but I couldn’t help myself after my such terrible customer service. I love the food, but I will not be returning location.
- BCBonita CauseyDec 3, 20252.0This Chipotle has a reputation of always running out of things like Meats rice beans vinaigrette. When they do have means the beans are overcooked they are basically dry mush, always seems to be very dirty dirty counters where the food is being prepared dirty over by the drink station trash over running
- EHEmma HubbleNov 13, 20251.0I placed a mobile order and it was marked ready for about 10 minutes before I even got there. When I arrived, multiple employees walked right past me while I was clearly waiting. The girl at the register kept checking out other customers even though she saw me standing there, and then told me “you’ve been there for three minutes” when I finally asked about my order. My food was already paid for and sitting right there.. not even on the pickup shelf..yet I was told I couldn’t grab it myself. I understand preventing theft, but it’s frustrating to be held up when I ordered ahead specifically to avoid waiting. I ended up standing there while people who ordered after me got served first. I usually don’t complain, but the way I was treated today felt really disrespectful and completely unacceptable. If I’ve already paid, I shouldn’t have to wait around like that while my order just sits there.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at University of Akron?
Chipotle Mexican Grill at University of Akron is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located near the University of Akron?
It is located at 272 E Exchange St, Akron, OH 44304, USA in the Summit sublocality.
Does Chipotle Mexican Grill at University of Akron offer online ordering and delivery?
Yes, Chipotle offers online orders, in-store pickup, and delivery services through its website and app.
How does Chipotle ensure the quality and integrity of its food?
Chipotle serves responsibly sourced, classically cooked food with 53 real ingredients, following its Food with Integrity principles that prioritize humane and sustainable farming practices.
What types of food can I expect at Chipotle Mexican Grill at the University of Akron?
You can enjoy customizable burritos, bowls, quesadillas, tacos, and salads made with wholesome ingredients without artificial colors, flavors, or preservatives.
Is Chipotle Mexican Grill at University of Akron LGBTQ friendly?
Yes, the location welcomes LGBTQ customers and promotes an inclusive environment.
Which nearby restaurants could I visit before or after dining at Chipotle at University of Akron?
Nearby dining options include Masa Asian Express (sushi), Penn Station East Coast Subs (sandwiches), Panda (dim sum and Chinese cuisine), Five Guys (burgers), and Pizzafire (pizza).
Are there any nearby places for quick snacks or drinks around Chipotle at University of Akron?
Yes, nearby options include Pulp Juice and Smoothie Bar for smoothies, Bubbles And Puffles for bubble tea and ice cream, and #Froyo Premium Froze Yogurt for frozen yogurt treats.
What transportation or convenience services are close to Chipotle Mexican Grill at University of Akron?
Nearby services include LibertyX Bitcoin ATM for financial transactions, Cricket Wireless for mobile phone needs, and Partners Personnel for employment services.
How can I connect with Chipotle Mexican Grill at University of Akron on social media?
You can follow Chipotle on Facebook (Chipotle Mexican Grill), Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, LinkedIn, and YouTube for updates and promotions.