Business Details
About
Mexican Restaurant
Chipotle Highland Square is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.9
1,085 reviews
5 stars
538
4 stars
239
3 stars
104
2 stars
63
1 star
141
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with issues such as undercooked rice, burnt chicken, and missing ingredients in orders.
Service Issues
Many reviews highlighted rude staff, poor customer service, and long wait times, particularly during busy hours.
Cleanliness
Several customers noted that the restaurant was often dirty, with unclean tables and food preparation areas.
Portion Sizes
There were complaints about stingy portion sizes, particularly regarding protein in bowls and burritos.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good food, indicating that experiences can vary significantly.
- MMmarzell millsNov 6, 20251.0There’s a huge issue with staff that works nights I spend at least $30 a week at this location mostly always morning lunch hours I watched staff have issues with 2 customers in front of me then the sever making my food clear attitude to the point I no longer wanted to eat from there pretty sure if night shifts treat their customers like this your going have so many issues start rehiring now whole shift trash and don’t like or want to be there
- AAAutumnNov 5, 20254.0Generous servings and a clean space to enjoy your meal. Nice amber lighting inside.
- ASAvery SorgeNov 4, 20254.0The store would not run without Samantha there! Love the addition she's been.
- CBCathy BondurantNov 4, 20255.0I went to the Highland Square Chipotle this evening. The store was very clean and the Manager Samantha was a pleasure to speak with. She was very professional and accommodating. I have been to many Chipotle stores in NE Ohio. And this visit will stand out. You have an asset in this manager. She could teach some of the other so called managers a thing or two! Thank you.
- WBWyatt BurkeOct 19, 20253.0$13 for protein bowl, made in store not on app. (+) Izzy drinks are so good (-) To much cilantro in the brown rice (=) No clafication on what options are what section, a general issue at most places not just this one (+) Still pretty good value
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill Highland Square located?
It is located at 825 W Market St, Summit, Akron, OH 44303, US.
What are the opening hours of Chipotle Mexican Grill Highland Square?
Chipotle Highland Square is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Highland Square offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order Chipotle food online?
You can order online via the Chipotle website at https://order.chipotle.com/ or through the Chipotle app available in the Apple App Store.
What kind of food does Chipotle Highland Square serve?
Chipotle serves a customizable menu including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial additives.
Does Chipotle Mexican Grill Highland Square welcome the LGBTQ community?
Yes, the location welcomes LGBTQ customers.
What nearby public transit or points of interest can help me find Chipotle Highland Square?
Nearby landmarks like The Market Path flea market and Highland Square Sparkle Market provide reference points when visiting Chipotle Highland Square.
What other dining options are near Chipotle Highland Square?
Nearby restaurants include Irie Jamaican Kitchen, Penn Station East Coast Subs, Upper Crust Akron, and Wally Waffle if you're looking for diverse food options.
Are there entertainment venues close to Chipotle Highland Square?
Yes, you can visit the Highland Square Theatre for movies, Square Nightclub and The Matinee for nightlife, and Square Records for music and arts.
What social media platforms does Chipotle Highland Square use?
You can follow Chipotle on Facebook, Pinterest, Instagram, YouTube, LinkedIn, and Twitter for updates and promotions.