Chipotle Mexican Grill

3.9
957 reviews
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About

Mexican Restaurant
Chipotle Arlington Ridge is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
790 Arlington Rdg, Akron, OH
44312, United States

Hours

Reviews

3.9
957 reviews
5 stars
485
4 stars
196
3 stars
96
2 stars
55
1 star
125

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including undercooked rice, stale chips, and poorly prepared ingredients.

Portion Sizes

Many reviews highlighted inconsistent and often small portion sizes, leading to dissatisfaction among customers.

Customer Service

Service experiences varied widely, with some customers praising friendly staff while others reported rude behavior and poor management.

Cleanliness

Multiple reviews noted unsanitary conditions in the dining area and food preparation spaces, impacting overall customer experience.

Ingredient Availability

Customers expressed frustration over the restaurant frequently being out of key ingredients, even during peak hours.
  • AL
    ArieAnna Lemmon
    Jan 4, 2026
    5.0
    There was just two young men working tonight and they totally helped me out! They went above and beyond after I pulled a double at my job to make sure my food was great. 10/10 (it was a brown haired young man and a blonde)
  • RM
    Rand Da Man
    Dec 28, 2025
    5.0
    I love this Chipotle
  • EH
    Emily Howie
    Nov 25, 2025
    1.0
    RAW CHICKEN in my bowl!! AND TO ADD INSULT TO INJURY They REFUSED to refund our food. Chipotle has officially lost my business. Will not be returning to this or any other chipotle again. Manager should be given a stern talking to about customer care. Hopefully I do not get salmonella for thanksgiving or that will be an even larger problem.
  • MH
    Marlena Hazelett
    Nov 23, 2025
    1.0
    This location would be wise to adhere to more regular food safety checks. Queso is almost always clumpy and the rice is usually dry. The silverware/drink area are understandable messy but somewhat unsanitary seeming.
  • BB
    bigassexplosion
    Nov 3, 2025
    2.0
    Everything was cold. Ordered in store drove 1.5 miles down the road and nothing was remotely warm.

Frequently Asked Questions About Chipotle Mexican Grill

What are the opening hours of Chipotle Mexican Grill at Arlington Ridge?

Chipotle Mexican Grill at Arlington Ridge is open every day from 10:45 AM to 11:00 PM.

Does Chipotle Arlington Ridge offer delivery and pickup services?

Yes, Chipotle Arlington Ridge offers both in-store pickup and delivery services.