Chipotle Mexican Grill

3.9
953 reviews
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About

Mexican Restaurant
Chipotle Arlington Ridge is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
790 Arlington Rdg, Akron, OH
44312, United States

Hours

Reviews

3.9
953 reviews
5 stars
481
4 stars
196
3 stars
96
2 stars
55
1 star
125

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers reported consistently small portion sizes, leading to dissatisfaction and hunger after meals.

Customer Service

Feedback on customer service was mixed, with some praising friendly staff while others reported rude behavior and poor management.

Food Quality

Several reviews highlighted issues with food quality, including stale chips, undercooked rice, and unappetizing guacamole.

Cleanliness

Multiple customers noted that the restaurant was often dirty, with unclean tables and trash cans overflowing.

Ingredient Availability

Customers frequently complained about the restaurant being out of key ingredients, even during hours when they should be available.
  • BB
    bigassexplosion
    Nov 3, 2025
    2.0
    Everything was cold. Ordered in store drove 1.5 miles down the road and nothing was remotely warm.
  • TC
    Travis Coombs
    Oct 19, 2025
    1.0
    Nice and cold
  • AW
    Approved Workman
    Oct 16, 2025
    1.0
    Very small portions. Went inside to order a bowl to go. I should have taken a picture as others have, because the food did not touch the sidewalls of the bowl nor come up to the top. Very good tasting but amount was so little I was still hungry once done eating. I have never gotten such a small portion at any Chipotle before. And once again not giving change back so people that pay in cash get shorted. They make a fortune keeping our change.
  • AC
    Ali Carter
    Oct 1, 2025
    1.0
    They have a couple workers there that have a serious attitude problem and if I want my food hot it’s an issue. I’m sorry I don’t want my steak or chicken scrapped from the bottom of a cold container or HARD rice. Just do the damn job you get paid to do. Also to add, you don’t close till 11, why do you stop making fresh food at 8???
  • SF
    Serina Foreman
    Sep 25, 2025
    3.0
    Typically friendly staff. Kinda inconsistant with Portions, but that seems to be a universal chipotle problem. Runs low on ingredients at some prime times. We try different chipotles around the area weekly, and typically this is one of the better ones. The North Canton one across from new meijer does well almost always. Generally giving good portion sizes that customers expect, and dont give you a hard time for asking for extra.

Frequently Asked Questions About Chipotle Mexican Grill

What are the opening hours of Chipotle Mexican Grill at Arlington Ridge?

Chipotle Mexican Grill at Arlington Ridge is open every day from 10:45 AM to 11:00 PM.

Does Chipotle Arlington Ridge offer delivery and pickup services?

Yes, Chipotle Arlington Ridge offers both in-store pickup and delivery services.