Business Details
About
Mexican Restaurant
Chipotle Fairlawn is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.5
1,104 reviews
5 stars
475
4 stars
208
3 stars
104
2 stars
76
1 star
241
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude and unprofessional behavior from staff, including dismissive attitudes and poor communication.
Food Quality
Many reviews highlighted inconsistent food quality, including cold food, small portions, and incorrect orders.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and unsanitary conditions noted by multiple customers.
Order Accuracy
Customers consistently experienced issues with order accuracy, especially with online orders, leading to dissatisfaction.
Staff Attitude
Several reviews mentioned a negative atmosphere due to staff appearing unhappy or unengaged, impacting the overall customer experience.
- APAriana :P6 days ago1.0My chips were all smashed not a single chip was a full chip and I also had a long piece of plastic in my food. Very ghetto chipotle 🫣
- P1PrettyLittleThings 19Dec 18, 20255.0Great experience at the Montrose location. The gentleman preparing my bowl was warm, welcoming and kind. A standard by which all public interactions should be measured.
- MMMadison MckinneyDec 11, 20251.0To whom it concerns, I’m writing because what I witnessed today at this location was absolutely unacceptable. One of the male employees who had dreads and was rather heavyset was speaking shockingly rude and aggressively to a female worker. Loud enough for the entire establishment to hear. He told her to “go to the back” and threatened to send her home if she didn’t, in a tone that was condescending, humiliating, and downright gross and stopped her in the middle of serving us. Let me be very clear: no man should ever speak to a woman like that, especially not in a workplace, especially not in front of customers. It was very uncomfortable and upsetting to see. And honestly should’ve been embarrassing for him. The fact that he felt comfortable talking to her that way in public says a lot about how unchecked his behavior must be behind the scenes. I don’t know what kind of culture he thinks he’s a part of, but it’s definitely not something customers want to witness. Chipotle employees should feel safe, respected, and supported not bullied by a male coworker who clearly has no business supervising anyone. I hope this is addressed immediately, because the behavior I saw today was beyond inappropriate and reflects terribly on the stores management and environment. Thank you.
- CLChelsea LaudatoNov 25, 20255.0I love the staff at this location. So friendly! The food is great and it’s always a good experience!
- MRMatiah RNov 14, 20251.0Waited in line and get to order and the associate never said one word to me. Just Looking expecting me to order. No greeting, no nothing and they all look mad. So I begin to order and find out afterwards they have zero corn and zero cheese. Then I ask if they are giving discounts for not having these items well prior to them closing (over an hour) and the response is no. So they then begin speaking about how much the brand has made today as if it’s going in their pockets. You don’t own chipotle, You just work there. So I left. Not ordering anything I don’t want. Corn is one thing but no cheese is wild. Falling off big time and I won’t be back.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Fairlawn?
Chipotle Mexican Grill in Fairlawn is open every day from 10:45 AM to 11:00 PM.
Does this Chipotle location offer pickup and delivery services?
Yes, this location offers both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in Fairlawn?
It is located at 3890 Medina Rd, Summit, Akron, OH 44333, USA.
How can I order online from Chipotle Mexican Grill Fairlawn?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app.
What type of menu does Chipotle Mexican Grill in Fairlawn offer?
They offer a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients without artificial colors, flavors, or preservatives.
Is Chipotle Mexican Grill Fairlawn LGBTQ welcoming?
Yes, this location welcomes LGBTQ customers.
Can I get catering services at Chipotle Mexican Grill Fairlawn?
Yes, Chipotle offers catering and catering delivery services at this location.
What nearby fast food options are close to Chipotle Mexican Grill Fairlawn?
Nearby fast food options include Donatos Pizza, Taco Bell, KFC, and another Chipotle Mexican Grill location.
What convenience stores are near Chipotle Mexican Grill Fairlawn?
You can find convenience stores like MAPCO, Circle K, and Get Go near this Chipotle location.
Are there any nearby services useful before or after dining at Chipotle?
Yes, nearby services include AT&T Store for mobile needs, Akron Sedation Dental Works for dental services, and Pure Barre for fitness and yoga.