Arby's

4.1
1841 reviews
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Business Details

1000 E Waterloo Rd, Akron, OH
44306, United States
(330) 724-4820
http://www.arbys.com/locations/us/oh/akron/1000-e-waterloo-rd/store-34
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1000 E Waterloo Rd, Akron, OH
44306, United States

Hours

Reviews

4.1
1,841 reviews
5 stars
928
4 stars
480
3 stars
276
2 stars
69
1 star
88

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff varied widely, with some praising friendly service while others reported rudeness and lack of attentiveness.

Food Temperature

Multiple reviews indicated that food was often served cold or not hot enough, leading to dissatisfaction.

Order Accuracy

There were frequent complaints about incorrect orders and missing items, particularly with online orders.

Cleanliness

While some customers noted clean dining areas, others reported unsanitary conditions and a lack of cleanliness in the restaurant.

Speed of Service

Many customers experienced long wait times, especially in the drive-thru, with some noting that service was not as fast as expected.
  • RW
    Rhonda Waller
    Dec 30, 2025
    3.0
    Haven't been to Arby's in years. The sandwich was good, but the girl taking our order seemed like she didn't want to be bothered.
  • AJ
    Ahjah Marie Johnson
    Dec 18, 2025
    5.0
    I was so surprised at how professional the employees were. It was refreshing added to my meal
  • JB
    Janet Baker
    Nov 14, 2025
    5.0
    Perfect
  • LP
    Latoya Penson
    Nov 3, 2025
    1.0
    On 11/3 I went to the through the drive through for some rude smart mouth girl who tried to make me stop ordering food and rushing me I’m tired of these young kids getting these jobs but not having any social skills
  • YN
    Yelet Newby
    Oct 29, 2025
    3.0
    The food wasn't hot, it was just warm. Warm curly fries are not great.
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