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Arby's

4.1
(1851 reviews)
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Business Details

1000 E Waterloo Rd, Akron, OH
44306, United States
(330) 724-4820
http://www.arbys.com/locations/us/oh/akron/1000-e-waterloo-rd/store-34
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1000 E Waterloo Rd, Akron, OH
44306, United States

Hours

Reviews

4.1
1,851 reviews
5 stars
933
4 stars
480
3 stars
277
2 stars
71
1 star
90

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, rude employees, and incorrect orders, leading to a frustrating experience.

Food Quality

Several reviews mentioned cold or poorly prepared food, with some customers expressing disappointment in the freshness and temperature of their meals.

Staff Friendliness

While some customers praised friendly staff, others noted rudeness and lack of professionalism, indicating inconsistency in employee behavior.

Cleanliness

The cleanliness of the dining area and restrooms received mixed feedback, with some customers noting cleanliness while others reported dirty conditions.
  • CW
    charles worrell
    3 days ago
    1.0
    Fresh hot
  • KR
    Karl Renner
    4 days ago
    2.0
    Ok, so... Who shoots an Arby's drive thru?
  • RR
    Rebecca Raines
    Feb 18, 2026
    2.0
    I came threw the drive threw today around 3:30 the woman at the window was unpleasant. They messed up my order, so I had to circle back around and wait for 3 cars in front of me (which is fine, accidents happen) Then the unpleasant woman comes back to the window. She proceeeds to give me my cheese sticks, doesnt even give me sauce for them, then walks away immediately. The food was fine, but the customer service was atrocious.
  • SC
    Sammie Cottrell
    Feb 7, 2026
    3.0
    Slow service, took forever to get my food and then it wasn't even hot.
  • KK
    Karacsony
    Jan 30, 2026
    1.0
    Shorted me on my order. Rude employee's. Will not go back.
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Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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