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Brand Certified

Chipotle Mexican Grill

2.9
(100 reviews)

About

Mexican Restaurant
Chipotle Yorktown Heights is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
3180 Crompond Rd, Yorktown Heights, NY
10598, United States

Hours

Reviews

2.9
100 reviews
5 stars
40
4 stars
4
3 stars
5
2 stars
10
1 star
41
  • AM
    Andrew McCabe
    Feb 6, 2026
    1.0
    30 minute wait for a to-go burrito lmao. So understaffed
  • FP
    Flynn Podgorski
    Jan 30, 2026
    5.0
    The place was extremely clean. Workers were absolutely amazing and accommodating to my dietary restrictions, especially Jason who was quick to help me with my order!
  • JF
    J Fitz
    Jan 16, 2026
    1.0
    Filthy eating area! I asked the girl at the register for something to clean the table, she acknowledged, but never gave me anything or came to do it herself. My lunch companion asked the same and she acknowledged again. She continued to ring up customer after customer so I just poured my water onto the table and used a napkin for our table AND chairs. The floor was littered everywhere with wrappers, cheese and lettuce etc. You could clearly see every new customer come in and look around as to a where a possible clean seat may be. Once there was a lull in customers, I looked over at the cashier, on her cell phone, and once she caught my eye, I motioned to her with hands to "look around, you can come clean." She then came to our table a few minutes later and asked if we wanted her to clean it, after we had already been sitting there for about 10 min and mid way through our meal. I said "not now!" She then cleaned one table nearby and then went back to the register. I saw worker sweeping behind the counter and cleaning up their OWN mess, but never came to clean the customer eating area. Regarding food, the beans were terribly salty and made the meal unpleasant. Upon getting ready to leave, I approached the gentleman I assumed was the manager (I was correct) and told him about the beans and mostly that he needed to give attention to the eating area. He said "listen, I don't disagree with you, but we are told to have someone behind the register at all times." There were a total of 8 employees behind the counter, HE or the others could have come out and given the area a good cleaning, but instead, the just shoot the breeze with each other and take a rest. I will NEVER go back and health department should give it a visit. Never have been impressed with Chipotle and this just confirms it even more.
  • JM
    John Mahanna
    Jan 10, 2026
    5.0
    Great food, but upset my tummy a bit. Wouldn’t recommend using the bathroom for a bit. I think I broke the toilet. 😬🙊😨
  • JS
    Jack Smith
    Jan 7, 2026
    1.0
    I had a very concerning experience at this location. After ordering food last night and eating it, I have been dealing with severe diarrhea throughout the entire day. While I cannot prove the cause, the timing makes this extremely troubling and it has raised serious food safety concerns for me. When I approached the counter to place my order, the employee working made an audible noise expressing annoyance at my presence, which was unprofessional and made me feel unwelcome. Due to both the apparent food safety issue and the poor customer service, I will be reporting this location to the Westchester County Department of Health. I strongly suggest management review food handling procedures and staff conduct immediately. This location needs immediate attention.

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