Chipotle Mexican Grill

Reviews

• JM

  John Mahanna

  3 days ago
  5.0
  Great food, but upset my tummy a bit. Wouldn’t recommend using the bathroom for a bit. I think I broke the toilet. 😬🙊😨
• CB

  Chris P. Bacon

  6 days ago
  1.0
  I had a very concerning experience at this location. After ordering food last night and eating it, I have been dealing with severe diarrhea throughout the entire day. While I cannot prove the cause, the timing makes this extremely troubling and it has raised serious food safety concerns for me. When I approached the counter to place my order, the employee working made an audible noise expressing annoyance at my presence, which was unprofessional and made me feel unwelcome. Due to both the apparent food safety issue and the poor customer service, I will be reporting this location to the Westchester County Department of Health. I strongly suggest management review food handling procedures and staff conduct immediately. This location needs immediate attention.
• CC

  chris

  Dec 20, 2025
  1.0
  I am completely blown away with how astonishingly disgusting this facility is. 2 completley blown own “employees” that have no idea what is going on are running this establishment on a saturday night. The fountain machine and garbage area seemed to be of a 3rd world country, see photos attached. I am petrified to get food here as the workers were in zero rush to help, especially the one who washed his hands, counted money and a bunch of other nonsense while staring at me waiting to be helped without saying a word then walking past me 3 times then touching food without a glove. looking completley clueless. This place was a complete disgrace to the company and help is needed desperately.
• DD

  Deborah De Jesus (Debbie)

  Nov 26, 2025
  1.0
  Inefficience at its finest. The drive thru line moves at a snail-like pace while the in-store line doesn’t move at all.
• MR

  Marc Rothman

  Nov 22, 2025
  1.0
  This Chipotle has a serious problem with order accuracy. Multiple times now, my bowl has been missing items I paid for, especially the guacamole. It’s happened so consistently that it feels like a regular issue at this location. What makes it worse is that upon complaining, customer support only refunds the cost of the missing item (that was already paid for), not the meal that was messed up, and refuses to offer a meaningful resolution beyond that. When a location repeatedly fails to fulfill basic parts of an order, it shouldn’t be this hard to get it addressed. If you want a complete and accurate meal, I’d recommend going to another Chipotle. This location just can’t seem to get it right.

Frequently Asked Questions About Chipotle Mexican Grill