Dunkin'

3.6
256 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Yonkers, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
987 Central Park Ave, Yonkers, NY
10704, United States

Hours

Reviews

3.6
256 reviews
5 stars
122
4 stars
38
3 stars
22
2 stars
14
1 star
60

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and issues with order accuracy.

Staff Competence

Many reviews highlighted language barriers and a lack of understanding among staff, leading to incorrect orders and poor customer interactions.

Food Quality

Several customers complained about stale or poorly prepared food items, including donuts and bagels.

Cleanliness

While some noted cleanliness, others reported unsanitary conditions and poorly maintained facilities.

Customer Experience

Numerous reviews mentioned rude or unprofessional behavior from staff, particularly from management.
  • LL
    Leila
    Dec 30, 2025
    1.0
    Maybe come here if you want the worst coffee of your life…
  • AN
    Ana Nunez
    Dec 30, 2025
    1.0
    On December 29 stopped here for a much NEEDED cup of coffee worst experience EVER!! Only one person understood English…needless to say ended up with the incorrect coffee order because NO one bothered to remake my coffee correctly instead I was told it was what I ordered. I should have been the judge of that! Coffee was so awful I was unable to consume!! I’m reporting to customer service. To say I was disappointed is an understatement! NEVER giving them my business
  • CS
    C. S.
    Dec 24, 2025
    1.0
    I normally dont have a problem with waiting, but while I was in the drive through on 12.22.25 sometime b4 noon I think it was I was next in line I pulled up, no greeting through the mic I waited nearly 2 mins before I said hello?, the person responded to give them a second, I said ok no problem. Next thing I know several minutes went by out of nowhere 6 cars pulled up behind me pretty much blocking the main road behind them. I waited nearly 10 minutes and not once during that time did the person come back on the mic to explain, or excuse themselves from the wait. Which for me was the biggest problem no communication at all. So all I did was just pull out of the area and left. Hoping the communication between employees and customers improve because it was overwhelming.
  • RA
    Rafael Arriaga
    Dec 16, 2025
    1.0
    4 works working on 1 windows apple filters no apple and the chocolate chip muffins hard like a stone.
  • JS
    Jaye Smiff
    Nov 18, 2025
    5.0
    I waited long trying this one but no problem understanding Dunkin product is Dunkin product hahaha Very funny when people reviewing make it seem like one employee is to blame for EVERYTHING happening.Not the fault of someone working hard in all jobs with very little staff. Worker telling me in this location,how little employment for how busy it get making order for,customers that go in,order online for going in,delivery,or driving to pickup online order,not only order in drive thru,all at once and ADD that with all the other things I can imagine still have to do for the store.every ordering expected for what look like short staff sometime. So if in a rush,go to any other place for breakfast food coffee or donut especially fast food chain hahaha have many other locations.you have spare time?then by all means patience,if no time,you're the person only you can really blame thinking something otherwise. I hope these people working this location are able to find more good workers to make the dunkin donut service reasonable speed,regardless,I got what I paid for.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 987 Central Park Ave, Yonkers, NY?

Dunkin' at 987 Central Park Ave, Yonkers is open 24 hours a day, 7 days a week.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both curbside pickup and delivery services for customer convenience.