Chipotle Cross County S.C. is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
The restaurant is frequently reported as dirty, with overflowing trash bins and unclean tables, leading to a negative dining experience.
Customer Service
Staff members are often described as rude or unprofessional, with reports of poor communication and slow service.
Food Quality
Inconsistent food quality is a common complaint, with several customers experiencing cold or improperly prepared meals, and some reporting food poisoning.
Staffing Issues
The location appears to be understaffed, leading to long wait times and disorganization during busy hours.
Portion Sizes
Customers have noted that portion sizes are often smaller than expected, leading to dissatisfaction with value for money.
SP
Shirley Paulino
4 days ago
2.0
Garbage is always full, garbage on tables, orders are being given away to the wrong people, its chaos. If thats how it looks in the eating area, I cant imagine inside the kitchen. Please eat somewhere else.
HC
Hali C
Nov 16, 2025
5.0
Never disappoints. Great value for your money.
JM
Juan Martinez
Nov 8, 2025
5.0
Quick service, friendly staff and of course, delicious food!
SS
Sandy
Oct 21, 2025
4.0
More effort was done to keep the place clean from the last time I reviewed
JS
Johnny S
Oct 19, 2025
1.0
Friendly staff but VERY VERY DIRTY Restaurant. OVERFILLED TRASH BINS? Wow disgusting. Avoid this restaurant. Never stepping in again. Health department where are you?
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill at Cross County S.C. located?
Chipotle Mexican Grill at Cross County S.C. is located at 5510 Xavier Dr, Space 5A10, Westchester, Yonkers, NY 10704, at the Cross County Mall, Level G.
What are the operating hours of this Chipotle location?
This Chipotle location is open daily from 10:45 AM to 11:00 PM.
What services does Chipotle Cross County S.C. offer for pickup and delivery?
They offer both in-store pickup and delivery services for customer convenience.
How can I place an order online for Chipotle Cross County S.C.?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
What is unique about Chipotle's food philosophy at this location?
Chipotle emphasizes 'Food with Integrity,' using only real ingredients sourced responsibly without artificial colors, flavors, or preservatives to provide wholesome, handcrafted meals.
Is Chipotle Cross County S.C. friendly and welcoming to the LGBTQ community?
Yes, this location welcomes LGBTQ customers, ensuring an inclusive and comfortable environment.
What are some nearby restaurants where I can dine before or after visiting Chipotle?
Nearby restaurants include Five Guys for burgers, Mito Hibachi for sushi and Japanese cuisine, and Auntie Anne's for quick snacks like pretzels.
Are there coffee shops close to Chipotle Cross County S.C. for a quick drink?
Yes, there are Starbucks locations nearby where you can enjoy coffee or smoothies before or after your meal.
Can I find retail stores near Chipotle for shopping after my meal?
Absolutely, nearby retail options include Finish Line and Foot Locker for shoes and sportswear, and Click Fashions for clothing and accessories.
What other conveniences are available near Chipotle at Cross County Mall?
Nearby conveniences include Wells Fargo ATM for banking needs, Hyatt Place Yonkers for accommodation, and Classic Ride for taxi services.