Many customers reported poor service, including long wait times, unprofessional staff behavior, and frequent shortages of menu items.
Food Quality
While some customers praised the freshness and flavor of the food, others noted inconsistencies in quality, including bland flavors and overcooked items.
Staff Performance
Feedback highlighted a lack of organization and professionalism among staff, with some employees being described as confused or inattentive.
Customer Experience
Several reviews mentioned a positive customer experience with specific staff members, indicating that individual service can vary significantly.
ED
Essence Dixon
4 days ago
2.0
I’ve come to this Cava four times since it opened. Grace is absolutely extended when it’s a new space. With that being said, I have no more grace to extend and will probably go back to driving from Yonkers to Rye Brook to go to that Cava. The staff here has been different each time I’ve come, and every time the staff making the bowls specifically are moving as if they have no idea what they are doing. Some act as if they are nonverbal responding with head nods when asked a question. The line staff has 0 professionalism and act as if they are very absent minded. It’s frustrating because I’ve complained already about the lentils being undercooked and having an unprofessional encounter with one of the teen staff members. I can’t support this location until things get better.
IB
ISA Bella
Jan 5, 2026
3.0
I think I expected much more from this place being recently new. When they busy things run out and no one replenish the silverware and napkins. Same goes for the tables to be cleaned. I had to informed them three (3) times before someone finally came. By then I already did most of the wiping with my napkins and sanitizer.
KK
krish
Jan 2, 2026
1.0
They had nothing left and charged me full price they would not give me extra protein when they didn’t have any vegetables or sauces they were being stingy even when it was closing time customer satisfaction is 0. They don’t know how to treat customers I had to teach them how to myself worst cava in the United States would never go
JL
Jai Luciano
Dec 30, 2025
1.0
Guys seriously, listen to the reviews. Don’t waste your time. It’s super packed in there 24/7, the service isn’t great, and realistically they run out of everything … all the time. Ran out of all the dressings and tzatziki? That doesn’t make any sense. Save your money. Cava is way too expensive to not get your money’s worth and your food being cold.
KD
Krish Drummond
Dec 20, 2025
1.0
I was so looking forward to eat at this place, the food is good, but the service and wait time is unacceptable. We visited this place 2 times both on Friday nights. The first Friday night service was slow and steady but as expected I thought its Friday so im expecting it to be slow. However, a week later we visited on Friday night. This time the queues were long and as expected. When it was our time to order, they didnt have Arugula, the harissa beef(wait time for it was 45 minutes as they were cooking it), no avocados, and no tziziki sauce. My complain is why isn't there anyone checking on the serving lines and replenishing as needed. If one person was dedicated to this and don't let the servers run back and forth then maybe the line would move faster. Our server had to get these Arugula, and the server was scraping the container of the tziziki sauce. This is just poor management. Very disappointed in service. Unfortunately we wont be returning here.
CAVA is a fast-casual Mediterranean restaurant serving customizable greens + grains bowls, salads, and pitas.
Where is CAVA located?
CAVA is located at 3100 Xavier Drive, Yonkers, NY 10701, USA.
What are CAVA's operating hours?
CAVA is open daily from 10:30 AM to 10:00 PM.
Does CAVA offer delivery and takeout services?
Yes, CAVA offers both takeout and delivery services. You can order ahead through their website.
What payment options does CAVA accept?
CAVA accepts American Express, Cash, Discover, Mastercard, and Visa payments.
Is CAVA family-friendly and do they have a children's menu?
Yes, CAVA welcomes families and offers a children's menu.
Does CAVA have vegetarian and organic food options?
Yes, CAVA serves vegetarian and organic options.
Can I download a mobile app for CAVA?
Yes, CAVA has apps available for both Android and iOS platforms.
Are there any nearby restaurants where I can visit after dining at CAVA?
Nearby dining options include Boston Market, Sarku Japan, Panda Express, Sticky's The Finger Joint, Häagen-Dazs, BGR The Burger Joint, Cinnabon, Olive Garden, and Shake Shack.
What nearby stores can I visit for shopping after eating at CAVA?
You can visit nearby stores such as Gap, Vans, Victoria's Secret, Sears, Suzette Lingerie, Bath & Body Works, GUESS, New York & Company, Pandora, Michael Kors, CVS Pharmacy, Hollister Co., Benefit Cosmetics BrowBar, Things Remembered, Sprint Store, KeyMe, AX Armani Exchange, Cohen’s Fashion Optical, GNC Live Well, and Zales.