Dunkin'

3.5
322 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Woodside, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5801 Woodside Ave, Woodside, NY
11377, United States

Hours

Reviews

3.5
322 reviews
5 stars
129
4 stars
70
3 stars
36
2 stars
15
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many reviews highlighted poor customer service, with instances of rudeness, incorrect orders, and staff being unhelpful or dismissive.

Order Accuracy

Frequent complaints about incorrect orders, including wrong items and sizes, were noted, leading to customer frustration.

Cleanliness

Several customers reported unsanitary conditions, including hair in food and general cleanliness issues.

Staff Attitude

Mixed feedback on staff friendliness; while some customers praised individual employees, many noted a lack of consistency in service quality.

Product Quality

Customers expressed dissatisfaction with the quality of food and drinks, mentioning stale donuts and poorly made beverages.
  • SB
    Sarah Barkatz
    6 days ago
    5.0
    The workers are SO sweet every time I come here. They make a mean coffee and my donut was great of course but the hospitality is so amazing. I hope they all have a great new year.
  • GG
    Gul
    Jan 5, 2026
    4.0
    Honestly, I love the staff; they’re very welcoming and nice. The only issue I have is every time I order my coffee, it feels like either someone else is making it every day or they’re just lazy. I have been coming here for 4-5 years now, and they were good until they stopped caring. I’ve been ordered a cold brew ice coffee with cold foam for almost a year now, and the last 3-4 months, they put my cold foam on top and never mix the drink. So I’m sipping on nasty, bitter cold brew with my cold foam. I’m always mixing the bottom syrup with my straw. And guess what?! When I mix it, the cold foam disappears. So why am I paying extra for cold foam every time?! They have to start caring more. The fact that I’m a regular and now have to write a not-so-good review is sad. Maybe new staff? Or maybe just care!!!
  • LS
    Lola Stanton
    Jan 2, 2026
    1.0
    Please don’t come here is you are trying to get the adorable DD tote when you buy your drink. They are not giving them out unless you ask them for it. I walked to the older lady on the counter and she gave me a side eye and a snotty attitude when I asked if they were still giving them out. She ruined the whole experience for me. My friends told me they went to the one on 63-14 and Queens boulevard and they nicely package your donut inside the tote. I should have known better and go there where the people are always kind to you specially the manager but oh well, lesson learned.
  • QN
    Queen NYC
    Dec 26, 2025
    1.0
    These women that work here pick and choose who to be nice with. They are not nice and welcoming just stare and not say anything but some of the donuts are good.
  • MS
    Mehedi Hasan Sarker
    Dec 17, 2025
    2.0
    I just bought 12 donuts for $18.99. They packed my donuts with tape. When I opened the box at home, I was surprised to see 11 donuts instead of 12. This is not an excuse—when working, customers should be served properly. I tried to call the store, but the phone line was busy and not working. I honestly felt sad about this situation. The ladies there seem nice, but good customer service should be proven by accurate service as well.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Woodside, NY?

Dunkin' in Woodside, NY is open from 5:00 AM to 10:00 PM Monday through Thursday, and from 5:00 AM to 10:30 PM on Friday through Sunday.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services to its customers.