Dunkin'

3.4
277 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Woodside, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
61-12 Roosevelt Ave, Woodside, NY
11377, United States

Hours

Reviews

3.4
277 reviews
5 stars
122
4 stars
43
3 stars
22
2 stars
14
1 star
76

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and lacking basic training in customer interaction.

Order Accuracy

Many customers reported issues with incorrect orders, including wrong items and excessive ice in drinks, indicating a lack of attention to detail.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and a lack of restroom access, contributing to a negative dining experience.

Food Quality

While some customers enjoyed the food, there were consistent complaints about stale or improperly prepared items, such as cold wraps and dry donuts.

Service Speed

A few reviews noted quick service, but this was inconsistent, with many customers experiencing long waits or incorrect orders despite ordering ahead.
  • DD
    dorothea damison
    4 days ago
    5.0
    I love this Dunkin Location so much! Every time I walk in, the vibes are always amazing. The employees are super kind, welcoming, and they always make my day. They’ve even given me free drinks, food and snacks it means a lot to me my family. This location feels like a little comfort spot for me. Thank you to the whole team you guys are the best! god bless the Manager and the Old Mans who run this Dunkin like a home. ❤️☕️✨
  • AA
    Angela
    4 days ago
    1.0
    The staff there was HORRIBLE , I did not like my latte, I’m aware it’s a latte but it had zero coffee taste so I went to ask if they can add tiny bit of coffee, this older Bengali lady worker who wears glasses straight up said “throw it then!” and did not want to do my request, I was shocked because I asked politely. (Mind you, the store was not busy at this time, had no customer in line). All I said was to add little extra coffee, not even to make another drink. Then she started raising her voice and arguing with me. Then later she started mumbling in her language to her coworker and had the worst attitude. THIS IS NOT HOW YOU TREAT CUSTOMERS!
  • BH
    Bill Hackett
    Nov 17, 2025
    1.0
    This place is abysmal keep stale donuts won’t brew a fresh pot of decaf and bathroom has been out of order for over a year.
  • YO
    Yigitcan Omer
    Nov 4, 2025
    1.0
    Food was good but I absolutely hated the customer service. I payed 7 dollars for a large iced match latte and they filled it with ice to the brim, I asked them nicely to remove it and said i brother please remove it, but they were very disrespectful giving me aditude and telling me that it's what you ordered and trying to make me the reason why he messed up. THEY ALWAYS FILL THE DRINKS UP WITH 70 PERCENT ICE AND 30 PERCENT BEVERAGE EVRYTIME I CAME HERE
  • WW
    Wings4free
    Sep 25, 2025
    2.0
    Food was good, tasted fine. Was made incorrectly. The service was ok I asked for less ice more than once and they never give me less. The seating area is gross. There are flies all over the place, and tables are dirty and greasy looking.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Woodside, NY?

Dunkin' in Woodside, NY operates 24 hours a day, 7 days a week, from midnight to 11:59 PM daily.

What menu offerings can I find at Dunkin' Woodside?

Dunkin' offers coffee, espresso, breakfast sandwiches, donuts, tea, and seasonal beverages like the Cookie Butter Cloud Latte and Peppermint Mocha. They serve breakfast, lunch, and brunch.