Stop & Shop

4.2
1734 reviews

About

Grocery StoreAhold USA
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
253-01 Rockaway Blvd, Woodmere, NY
11422, United States

Hours

Reviews

4.2
1,734 reviews
5 stars
892
4 stars
497
3 stars
200
2 stars
57
1 star
88

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor experiences with staff, citing rudeness and unprofessional behavior, particularly at the customer service desk.

Cleanliness

The store is frequently praised for its cleanliness and organization, with many customers noting that it is well-stocked and easy to navigate.

Pricing Issues

Several reviews mentioned that prices are higher compared to competitors like Walmart, with some customers feeling that certain items are overpriced.

Product Quality

There are complaints about the quality of perishable items, particularly produce and meat, with reports of spoiled or low-quality products being sold.

Bakery Experience

While the bakery is generally well-liked, there are specific complaints about the quality of custom cakes and the lack of resolution for issues.
  • JB
    John Borchert
    Dec 30, 2025
    5.0
    They have good bars in large parking lot and stuff is moderately priced but some of it is expensive they have a good variety and the people that are nice
  • DA
    Dzeko ALMIR
    Dec 19, 2025
    3.0
    Too expensive 😪 prices 40% more then walmart
  • AG
    Aimar Gonzalez
    Dec 15, 2025
    3.0
    Always well stocked. But closes a half hour before it’s supposed to.
  • OY
    OH yeah
    Oct 20, 2025
    5.0
    20251016::we as a society have failed(boxed water). air-flation cheese balls for $7.99, and WHY!! is there lemonade flavored chips
  • JB
    JONATHAN M (JONNY BOY)
    Oct 10, 2025
    1.0
    ***CHECK THE EXPIRATION DATES ON PRODUCE, EXPECT THE CUSTOMER SERVICE DESK TO CLOSE @ 7PM OR WHENEVER THEY FEEL LIKE IT AND DEFINITELY BRACE YOURSELF TO LIKELY DEAL WITH INCOMPETENT & UNPROFFESIONAL EMPLOYEES, GO TO THE LOCATION IN ARVERNE INSTEAD OF THIS ONE*** On September 24th, 2025 I went into this location to purchase some baby spinach And the last thing that I thought about was if I need to check the expiration date well I learned my lesson because when I got home it said that it was expired on the day that it was sold to me and when I opened the bag it smelled like it was expired for at least 5 days. Now it's not like I live right around the corner from this location I have to get on the bus and pay a bus fare round trip and spend about 20 minutes just traveling here one way so I decided to call corporate and make a complaint about this and request the refund and they made me jump through hoops they stated that the store manager would contact me and Long story short to this day and the manager never contacted me so I ended up going to the store today which I really did not want to do but if I wanted my refund that's what I was going to have to do and that's what I did. I went to the customer service desk upon arrival around 20:08, and the customer service representative working that customer service desk, whose name is Miana stated “this desk is closed we close at 7:30 pm no I mean 7:00 pm “; I had stated to her “that your not even done with your count for your till and your draw is open my return is not a cash return you can help me out” she ignored my comment. I asked for a manager and Mianna huffed puffed, sucked her teeth and acted straight up like a brat after waiting for about 5 minutes the manager come over and stares me down doesn’t say nothing and I say are you the manager she says yes I explained to her my situation and she told me that maria at register I think 14 would help me out. Eventually, Maria did it took about 15 minutes to do a simple return on 1 bag of spoiled lettuce. Maria and especially the store manager and Miana, they are all C U Next Tuesdays with no respect for the customers and their time, they make up their own rules regarding closing the customer service desk, which it states nothing online about it closing early, the managers mismanage the store, sell spoiled or close to spoiling food. People are unhinged today, and to show the disrespect that was shown today to me, one day they are going to get the wrong person who has nothing to lose, and they are going to regret their disrespectful behavior. Karma will come for them in due time. Until then this is the last time I will be visiting this store.

Frequently Asked Questions About Stop & Shop

What are the operating hours of Stop & Shop in Woodmere, NY?

Stop & Shop in Woodmere is open Monday through Saturday from 7:00 AM to 10:00 PM, and on Sunday from 7:00 AM to 9:00 PM.

Does Stop & Shop offer online shopping options?

Yes, Stop & Shop customers can shop online for delivery or pickup in addition to shopping in-store.