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McDonald's

3.0
(1229 reviews)

Business Details

4987 Transit Rd, Williamsville, NY
14221, United States
(716) 204-0089
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4987 Transit Rd, Williamsville, NY
14221, United States

Hours

Monday7:00 AM - 10:00 PM
Tuesday7:00 AM - 10:00 PM
Wednesday7:00 AM - 10:00 PM
Thursday7:00 AM - 10:00 PM
FridayOpen 24 hours
SaturdayOpen 24 hours
Sunday7:00 AM - 10:00 PM

Reviews

3.0
1,229 reviews
5 stars
355
4 stars
199
3 stars
195
2 stars
106
1 star
374
  • JD
    jay d
    1 day ago
    1.0
    Nothing says welcome to our dining area like being handed your order in a bag. Not very welcoming at all. Horrible crew.
  • JW
    Jon Wysocki
    5 days ago
    1.0
    Visit date and time: 04/06/26 10:26am I had 2 negative experiences here. The first one, I ordered via the Drive thru as I was in route to a work site. Ordered Breakfast and a hot coffee. A mile down the road, I went to take a sip of coffee only to find the coffee was cold, not Luke warm but cold. Very disappointing, but stuff happens, can't go back as I had a timed appointment. Then there was Negative experience 2 which made it even worse. It so happens the very next day after receiving the cold coffee, I was in the same area of this McDonald's. So I decided to stop in and share my disappointing coffee order. I went inside and waited at the counter for a long time. Longer than I should have (maybe 5 minutes). Not cool. Finally a young girl waited on me. I explained my experience the happened the morning before. She did apologized, then said "would you like another coffee?". I thought great, at least this is makes up a little bit for yesterday's screw up. I said, :Sure that would be great". Unfortunately my happy smile was shattered when she rang it up on the register and gave my a total for my cold coffee replacement. That's what I call terrific customer service. Totally Ridiculous! Giving McDonald's 1 Star only because I can't give a ZERO Star rating. .
  • DD
    Damian Liszka (Dliszka105)
    Mar 28, 2026
    1.0
    We came here for the play place while it’s cold out. Garbage everywhere! Also the social services and police came cause the workers have there kids in the play place. Not coming back.
  • TL
    Theresa M LaPointe
    Mar 7, 2026
    5.0
    Great
  • EG
    Emily Gallivan
    Feb 2, 2026
    1.0
    I had a strange experience at this McDonald’s and I think it’s important to post about. Last weekend I went through the drive thru at this McDonald’s location while running errands, and paid $8.70 for a meal. At the same time as I placed my McDonald’s order, I got Squarespace email receipt from a business called “Jay’s Bakehouse” for exactly $8.70, plus a 3 dollar tip. On my bank statement, I am charged twice at the same time - $8.70 at McDonald’s and $8.70 at “Jay’s Bakehouse.” I can find no evidence of a business called Jay’s Bakehouse online - not in the Buffalo area or anywhere. There is no address on the receipt. The phone number on the receipt does not have an attached business when googled - I did not and will not call that phone number. Please be cautious at this McDonald’s. I would not go back and would not recommend anyone use a card. Check your bank statements and emails, especially if you used the drive thru on Saturday 01/31. Thanks.

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