Brand Certified
Wendy's
3.5(500 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
5244 Main St., Williamsville, NY
14221, United States
Certified by Wendy's • Mar 01, 2026
(716) 626-3397
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/ny/williamsville/5244-main-st
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.5
500 reviews
5 stars
186
4 stars
117
3 stars
56
2 stars
36
1 star
105
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality, with some praising freshness while others reported issues like raw patties and burnt bacon.
Service Speed
Consistently noted as slow, with many customers experiencing long wait times in drive-thru and at the counter.
Cleanliness
Significant complaints about cleanliness, including dirty dining areas and unsanitary conditions.
Staff Attitude
Varied experiences with staff, ranging from friendly and helpful to rude and dismissive.
Order Accuracy
Frequent issues with incorrect orders and missing items reported by multiple customers.
- B9BadMotorFinger 91Feb 14, 20265.0Great food and super friendly staff. What more could you ask for? Appreciate your hard work and good vibes
- SSSpicy SkullJan 28, 20264.0The food is good, the fries are crispy and salty and the biggie bags are great! Servicers are nice and the atmosphere is the original!
- JPJessica PuglisiJan 27, 20261.0Edit: MUCH BIGGER DEAL, ONE OF THE BURGERS HAD A LITERAL RAW PATTY ON IT. I am not eating at this location again. Ordered 2 meals pickup through Doordash and it was in 2 bags but they weren't next to each other so we didn't get half our order. Employee was rude when I tried to pick it up in the drive thru. Don't call me "hun" and it's not hard to say "please".
- JWJoycee WilliamsDec 12, 20251.0My friend has been raving about Wendy's salads so when she said she going to grab lunch, I gave in and provided her with my Cobb salad order. Boy was I DISAPPOINTED & DISGUSTED! Now, let me say this...I did not expect a meal from a fast food restaurant but I did expect it to be FRESH! I ordered the Cobb Salad and added the bleu cheese. The bacon was burnt too. I have nothing good to say so see the attached pictures for reference. No time to go back and complain so I just took the financial hit on the chin and threw it out.
- CSChristopher Martone (Starcrescendo)Dec 12, 20254.0This place is always really slow but otherwise they are usually correct with your orders but many times will give you limp not even done cooking french fries otherwise love this location love Wendy's!
Frequently Asked Questions About Wendy's
Is the Wendy's at 5244 Main St. in Williamsville open?
Yes, this Wendy's location is open daily from 9:00 AM to 3:00 AM.
Does this Wendy's location offer drive-thru service?
Yes, drive-thru services are available daily from 9:00 AM to 3:00 AM.
Can I order delivery from Wendy's in Williamsville?
Yes, delivery is available. You can check if delivery covers your area via the Wendy's app or order.wendys.com by entering your address.
Does this Wendy's serve breakfast?
Yes, breakfast is served including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy's location?
They accept American Express, Cash, Discover, Mastercard, and Visa payments.
How can I provide feedback or contact this Wendy's location?
You can call (716) 626-3397, reach the Customer Care team via Live Chat on their Contact page, or complete the Customer Satisfaction Survey online.
Where can I find Wendy's menu pricing and nutrition information?
Menu prices and nutrition info are available on order.wendys.com or via the Wendy's mobile app. Nutrition posters are also displayed in the restaurant.
What are some nearby attractions I can visit before or after dining at Wendy's Williamsville?
Nearby you can visit Trattoria Aroma, an Italian restaurant and wine bar, or Break'n Eggs Creperie, a French restaurant and cafe, for different dining experiences.
Are there other fast food options near Wendy's at this location?
Yes, there are other Wendy's locations nearby, as well as other fast food and burger restaurants in the area to choose from.
What nearby services are available around Wendy's Williamsville?
You can find automotive services at Amherst Collision Service, mobile phone stores like Verizon Authorized Retailer - Cellular Sales, toy stores like Clayton's Toys, and financial services such as KeyBank close to Wendy's.
Brand Certified Facts from Wendy's
This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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