Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
486 reviews
5 stars
181
4 stars
115
3 stars
55
2 stars
35
1 star
100
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently complained about slow service, particularly in the drive-thru, with wait times often exceeding 20 minutes.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty dining areas and bathrooms, with some customers expressing disgust.
Staff Attitude
There were numerous reports of rude and unprofessional behavior from staff, contributing to a negative customer experience.
Food Quality
While some customers enjoyed the food, others reported issues with cold or poorly prepared items, leading to dissatisfaction.
Order Accuracy
Several customers experienced incorrect orders, including missing items and wrong food, which added to frustration.
- JLjarred loweNov 15, 20254.0Beware of the entrance on main. It definitely needs to be repaired. Service was fast, price was reasonable.
- DRDavid RoweNov 13, 20251.0Went here with my work and they suck at their jobs here
- BHBill HinesNov 12, 20251.0Please make sure the person you have taking orders understands English. Not only was our order wrong, she charged us wrong. The manager was there and spoke English pretty well so that's who should have been taking drive through orders.
- BFBeth FitzgeraldNov 11, 20255.0Extremely fresh.... It was legitly Cooks as we ordered it. It took about 3-4 minutes Fresh ingredients, perfectly salted 🍟 french fries So the food and service was perfect. The atmosphere was the drive-thru so that was perfectly perfect for me. Good job Wendy's
- CWCraig WilkinsOct 31, 20255.0Great place, the people are so nice!!
Frequently Asked Questions About Wendy's
Is 502 Main & Union Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Williamsville, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Williamsville, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (716) 626-3397.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 502 Main & Union Wendy’s serve breakfast?
Yes, this Wendy’s location in Williamsville, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 5244 Main St. in Williamsville open?
Yes, this Wendy's location is open daily from 9:00 AM to 3:00 AM.
Does this Wendy's location offer drive-thru service?
Yes, drive-thru services are available daily from 9:00 AM to 3:00 AM.
Can I order delivery from Wendy's in Williamsville?
Yes, delivery is available. You can check if delivery covers your area via the Wendy's app or order.wendys.com by entering your address.
Does this Wendy's serve breakfast?
Yes, breakfast is served including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy's location?
They accept American Express, Cash, Discover, Mastercard, and Visa payments.
How can I provide feedback or contact this Wendy's location?
You can call (716) 626-3397, reach the Customer Care team via Live Chat on their Contact page, or complete the Customer Satisfaction Survey online.
Where can I find Wendy's menu pricing and nutrition information?
Menu prices and nutrition info are available on order.wendys.com or via the Wendy's mobile app. Nutrition posters are also displayed in the restaurant.
What are some nearby attractions I can visit before or after dining at Wendy's Williamsville?
Nearby you can visit Trattoria Aroma, an Italian restaurant and wine bar, or Break'n Eggs Creperie, a French restaurant and cafe, for different dining experiences.
Are there other fast food options near Wendy's at this location?
Yes, there are other Wendy's locations nearby, as well as other fast food and burger restaurants in the area to choose from.
What nearby services are available around Wendy's Williamsville?
You can find automotive services at Amherst Collision Service, mobile phone stores like Verizon Authorized Retailer - Cellular Sales, toy stores like Clayton's Toys, and financial services such as KeyBank close to Wendy's.