Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive to orders.
Food Quality
Many customers reported issues with food quality, including cold, old, or incorrectly prepared items.
Order Accuracy
A significant number of reviews mentioned incorrect orders being received, both in the drive-thru and in-store.
Management Issues
Several reviews pointed to poor management and staffing problems, particularly during busy hours or late shifts.
Mixed Experiences
While some customers enjoyed the food and service, many others had negative experiences, indicating inconsistency in performance.
PP
Pjgaray11
4 days ago
1.0
The language behind the counter was more of a bar than family fast food restaurant
MD
Michael Donner
Dec 19, 2025
2.0
Poor customer service, employees cannot understand simple orders, and take 10 minutes+ to respond to the drive thru. Service has declined alot in the past years
LC
linda corsaro
Dec 2, 2025
5.0
Great staff great service and food
MT
Matt tromb
Dec 1, 2025
1.0
Unfortunately everytime i order from this site they can't seem to get it right. They either can't hear or don't care. Between that and the homeless guy that. Shows up every so often. Im just gonna stay way from this place
TB
Tim Bojarski
Nov 11, 2025
1.0
I roll through the drive through and order a double stack Biggie Bag, give the woman a $20 for the $6.77 purchase and she gives me change for a $10. After I call her out, she gives me the $10 back she owed me. Then I go to park and eat, and there's no double stack in the bag, just fries and nuggets! WTH?! So I go inside to get my sandwich, and nobody inside would give me the time of day. Screw this place, last time I ever eat at this location. I like Wendy's a lot, but I'll never go back to Transit and Wherle. I hope they all have a nice day there.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for this Wendy's location?
The drive-thru at Wendy's is open daily from 9:00 AM to 12:00 AM.
Is dine-in available at Wendy's on 6940 Transit Rd., Williamsville?
Yes, this Wendy's location offers dine-in service along with drive-thru, delivery, and takeout options.
Can I order Wendy's delivery near me?
Delivery availability depends on your location. You can check by visiting the Wendy's app or order.wendys.com and entering your delivery address.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment methods.
Does this Wendy's serve breakfast?
Yes, the Williamsville Wendy's serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I contact Wendy's Williamsville location?
You can call Wendy's at (716) 903-2301 or reach the Customer Care team by phone at 888-624-8140 or via their website's contact page.
Where can I find the menu and pricing for Wendy's in Williamsville?
Menu and pricing are available on order.wendys.com or the Wendy's mobile app after selecting the Williamsville location.
What nearby places can I visit around Wendy's on Transit Rd?
Nearby you can visit DiBella's Subs for sandwiches, Kinder Korner for child care services, and Peace, Love and Little Donuts for bakery treats.
Are there other fast food or restaurant options close to this Wendy's?
Yes, nearby fast food and restaurants include Mighty Taco, Pita Gourmet, Ted's Hot Dogs, and Chili's Grill & Bar.
How can nearby retail or service shops help during a visit to Wendy's?
After dining at Wendy's, you might visit nearby retail stores like Metro Mattress Williamsville for home decor, or Quick Lane for automotive repair and tire services.