Certified by Santora's Pizza Pub & Grill - Transit • Mar 01, 2026
Reviews
4.2
2,153 reviews
5 stars
1,196
4 stars
566
3 stars
180
2 stars
92
1 star
119
What are people saying?
AI-generated from recent customer reviews
Food Quality
Food quality has been inconsistent, with many customers reporting average to poor taste and temperature issues.
Service Issues
Service has been slow and inconsistent, with multiple reviews highlighting long wait times and lack of coordination among staff.
Atmosphere
The atmosphere is generally appreciated, but some customers noted discomfort due to temperature and noise levels.
Management Response
Management has received criticism for handling customer complaints poorly, leading to dissatisfaction among patrons.
Positive Experiences
Despite the negatives, some customers praised specific dishes and the attentiveness of certain staff members.
ML
Mason Lapointe
4 days ago
5.0
Fantastic through and through. I come here when in buffalo, and its great food great service and honest prices.
Treat you and your partner and come here and have lunch or dinner you can not go wrong.
VC
Vincent Cicatello
6 days ago
5.0
Meatballls are 🔥
NN
Nicolette
Feb 21, 2026
3.0
My dad was wanting to try Picasso's pizza, but they don't have sit down. The guys there told me the Pizza at Santoras is the same-same owners, same pie. Unfortunately, this was not true at ALL. The pizza was very thick crust and sloppy with sauce, but low on any kind of flavor. The service was very slow although there were not many customers.
The location that closed on Millersport had kuch better pizza and the waitress said the southern location's is also much better
AS
Alonson Scriven
Feb 20, 2026
2.0
The atmosphere has become the best part of this place lately — and unfortunately, that’s not saying much. Santora’s has changed a lot over the years, and in my opinion, not for the better.
We visited today with a large group of family and left wondering why we would come back. We were seated on the patio. While the fire feature in the center of the table was beautiful and provided some warmth, two-thirds of the table were still cold because the overhead heaters didn’t extend far enough.
Service was slow and inconsistent. Our food took quite a while to come out, and nearly everyone had something on their plate that was room-temperature at best. My fish fry was warm, but my broccoli was cold. My fiancée’s stuffed peppers were room-temperature. My daughter’s boneless wings weren’t hot either. The only standout was my father’s pizza, sister’s calzone, and a family member’s salad, which were said to be good and was served warm.
Once the food arrived, our waitress kept changing. Over the course of the meal, I believe we were helped by four different servers. After we finished eating, we waited quite some time for boxes and the check, and then just as long for someone to return for payment — which never happened. We ultimately had to go up to the bar to pay.
Overall, the food was average in flavor and inconsistent in temperature, and the service seemingly lacked coordination. Unfortunately, I don’t see a reason to return.
TW
Tina Willams
Jan 17, 2026
1.0
Sitting on the enclosed patio watching the Buffalo Bills game. They assured us it was going to be warm with heaters.we are freezing freezing freezing. French onion soup is terrible! boneless chicken wings are just a piece of chicken breast. Totally disappointed never coming here again
Does Santora's Pizza Pub & Grill - Transit accept reservations?
Yes, Santora's Pizza Pub & Grill - Transit accepts reservations for your convenience.
What pickup and delivery services are available at Santora's Pizza Pub & Grill - Transit?
The restaurant offers in-store pickup for orders.
What are the opening hours of Santora's Pizza Pub & Grill - Transit?
Santora's Pizza Pub & Grill - Transit is open Monday to Thursday and Sunday from 11:00 AM to 10:00 PM, and on Friday and Saturday from 11:00 AM to midnight.
Where is Santora's Pizza Pub & Grill - Transit located?
It is located at 7800 Transit Rd, Williamsville, NY 14221, United States.
What meals does Santora's Pizza Pub & Grill serve?
They serve lunch, dinner, and offer a happy hour menu.
Where can I view the menu or order online for Santora's Pizza Pub & Grill - Transit?
You can view the menu at https://www.santoras.com/foodmenu and order online at https://www.toasttab.com/santoras-pizza-pub-grill/v3/?mode=fulfillment.
Are there any interesting places near Santora's Pizza Pub & Grill - Transit?
Yes, nearby you can find The Froghair and Frog Hair Grille & Golf, which are popular restaurants, as well as Transit Lanes Inc, a bowling alley and recreation venue.
Can I visit other dining spots near Santora's Pizza Pub & Grill - Transit?
Certainly! Nearby dining options include Pizza Plant Italian Pub - Williamsville and Tandoori's Royal Indian Cuisine, offering Italian and Indian cuisine respectively for varied dining experiences.
Are there any beauty or relaxation services near Santora's Pizza Pub & Grill - Transit?
Yes, Le Petit Nails & Spa and Supercuts are nearby for beauty and salon services to visit before or after your meal.
What is the main phone number to contact Santora's Pizza Pub & Grill - Transit?
You can reach them at +1 716-634-6000 for inquiries or reservations.
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Certified March 01, 2026Yext Knowledge Graph
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