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Santora's Pizza Pub & Grill - Transit

4.2
(2153 reviews)

Business Details

7800 Transit Rd, Williamsville, NY
14221, United States
(716) 634-6000
https://www.santoras.com/

About

Pizza Restaurant

Location

Santora's Pizza Pub & Grill - Transit
7800 Transit Rd, Williamsville, NY
14221, United States

Hours

Reviews

4.2
2,153 reviews
5 stars
1,196
4 stars
566
3 stars
180
2 stars
92
1 star
119

What are people saying?

AI-generated from recent customer reviews

Food Quality

Food quality has been inconsistent, with many customers reporting average to poor taste and temperature issues.

Service Issues

Service has been slow and inconsistent, with multiple reviews highlighting long wait times and lack of coordination among staff.

Atmosphere

The atmosphere is generally appreciated, but some customers noted discomfort due to temperature and noise levels.

Management Response

Management has received criticism for handling customer complaints poorly, leading to dissatisfaction among patrons.

Positive Experiences

Despite the negatives, some customers praised specific dishes and the attentiveness of certain staff members.
  • ML
    Mason Lapointe
    4 days ago
    5.0
    Fantastic through and through. I come here when in buffalo, and its great food great service and honest prices. Treat you and your partner and come here and have lunch or dinner you can not go wrong.
  • VC
    Vincent Cicatello
    6 days ago
    5.0
    Meatballls are 🔥
  • NN
    Nicolette
    Feb 21, 2026
    3.0
    My dad was wanting to try Picasso's pizza, but they don't have sit down. The guys there told me the Pizza at Santoras is the same-same owners, same pie. Unfortunately, this was not true at ALL. The pizza was very thick crust and sloppy with sauce, but low on any kind of flavor. The service was very slow although there were not many customers. The location that closed on Millersport had kuch better pizza and the waitress said the southern location's is also much better
  • AS
    Alonson Scriven
    Feb 20, 2026
    2.0
    The atmosphere has become the best part of this place lately — and unfortunately, that’s not saying much. Santora’s has changed a lot over the years, and in my opinion, not for the better. We visited today with a large group of family and left wondering why we would come back. We were seated on the patio. While the fire feature in the center of the table was beautiful and provided some warmth, two-thirds of the table were still cold because the overhead heaters didn’t extend far enough. Service was slow and inconsistent. Our food took quite a while to come out, and nearly everyone had something on their plate that was room-temperature at best. My fish fry was warm, but my broccoli was cold. My fiancée’s stuffed peppers were room-temperature. My daughter’s boneless wings weren’t hot either. The only standout was my father’s pizza, sister’s calzone, and a family member’s salad, which were said to be good and was served warm. Once the food arrived, our waitress kept changing. Over the course of the meal, I believe we were helped by four different servers. After we finished eating, we waited quite some time for boxes and the check, and then just as long for someone to return for payment — which never happened. We ultimately had to go up to the bar to pay. Overall, the food was average in flavor and inconsistent in temperature, and the service seemingly lacked coordination. Unfortunately, I don’t see a reason to return.
  • TW
    Tina Willams
    Jan 17, 2026
    1.0
    Sitting on the enclosed patio watching the Buffalo Bills game. They assured us it was going to be warm with heaters.we are freezing freezing freezing. French onion soup is terrible! boneless chicken wings are just a piece of chicken breast. Totally disappointed never coming here again

Frequently Asked Questions About Santora's Pizza Pub & Grill - Transit

Does Santora's Pizza Pub & Grill - Transit accept reservations?

Yes, Santora's Pizza Pub & Grill - Transit accepts reservations for your convenience.

What pickup and delivery services are available at Santora's Pizza Pub & Grill - Transit?

The restaurant offers in-store pickup for orders.

Brand Certified Facts from Santora's Pizza Pub & Grill - Transit

This information is certified by Santora's Pizza Pub & Grill - Transit and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
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