Panera Bread

4.2
742 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Williamsville is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
5311 Main Street, Williamsville, NY
14221, United States

Hours

Reviews

4.2
742 reviews
5 stars
411
4 stars
196
3 stars
53
2 stars
24
1 star
58

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers praised the food as delicious and fresh, there were several complaints about inconsistent quality, including issues with portion sizes and food preparation.

Customer Service

The staff received mixed reviews; many customers highlighted friendly and helpful service, while others reported poor experiences with order accuracy and staff attitude.

Cleanliness

Several reviews mentioned cleanliness issues, particularly with tables and bathrooms, which detracted from the overall dining experience.

Pricing

Customers frequently noted that the prices were high for the quality and portion sizes, leading to perceptions of being overpriced.

Atmosphere

The atmosphere received mixed feedback, with some enjoying the vibe and others reporting disruptive behavior from patrons.
  • NF
    Nik F
    Nov 5, 2025
    5.0
    Great experience. I was unable to order boxed lunches online, but the staff was able to assist me with completing my order at the counter. Top tier 10 out of 10🎯
  • DS
    Danielle Shively
    Nov 5, 2025
    3.0
    Floors behind the counter are dirty.
  • PP
    PeteR
    Oct 26, 2025
    5.0
    Best Panera around
  • JJ
    Jean Joyce
    Oct 25, 2025
    5.0
    Friendly staff food a 10 out of 10
  • CA
    Cabrinna Almond
    Oct 8, 2025
    5.0
    I went to get some broccoli cheddar soup, and they were out of baguettes. When I went to pick up my order, I asked if I could pay for a sandwich bread instead. Patrick stepped in and said, “We can just give it to you,” and even asked if I’d like it toasted! That’s awesome customer service — thank you again!

Frequently Asked Questions About Panera Bread

Does Panera Bread Williamsville accept reservations?

No, Panera Bread Williamsville does not accept reservations.

What are the opening hours of Panera Bread Williamsville?

Panera Bread Williamsville is open Monday to Friday from 6:00 AM to 9:00 PM, and on Saturday and Sunday from 7:00 AM to 8:00 PM.