Brand Certified
McDonald's
3.0(1061 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
5150 Sheridan Dr, Williamsville, NY
14221, United States
Certified by McDonald's • Mar 01, 2026
(716) 839-1099
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.0
1,061 reviews
5 stars
276
4 stars
185
3 stars
172
2 stars
111
1 star
317
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely slow service, particularly in the drive-thru, with long wait times and orders taking too long to fulfill.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and confusion over mobile orders, leading to customer frustration.
Staff Attitude
Numerous customers experienced rude or unhelpful behavior from staff, contributing to a negative overall impression of customer service.
Cleanliness and Management
Several reviews pointed out concerns about cleanliness and poor management, with some customers feeling that the staff lacked proper training and professionalism.
- WDWyatt DavisFeb 25, 20261.0Absolutely The slowest McDonald's you'll ever visit. If you see a single person in that drive-thru line bail out immediately. And unless you're ordering one drink and the line is empty, do not go. You will be waiting 10 to 15 minutes. Absolute worst. Slowest McDonald's you will ever visit.
- JOJesse OFeb 18, 20261.0Can’t order here bc the app menu is set to breakfast at 9 AT NIGHT
- TSTanvir ShagarJan 21, 20261.0Drive through employee stole credit card information. The idiot then used my credit card number to make an Amazon purchase; Amazon cooperating with investigation.
- OLOfficer LovejoyJan 8, 20261.0I ordered a state bagel with 2 eggs and extra morning sauce. They gave me a regular bagel, and they charged me try to call him on the phone. No one answers the phone one of the worst mcdonald's I have ever gone to. I'm a security supervisor Miller Filmore around the corner. I can't go back and get my food fixed but no one answers the phone there.
- MMMaya MarwanDec 13, 20255.0I ordered a meal that has 4 piece chicken nugget and they forgot to put the nuggets in. When I went back about 2 hours later both door were locked but the drive thru had about 6-8 cars, so I went back two days later and I told the worker about it and she was so nice. She gave me 10 pieces.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website