Brand Certified
McDonald's
3.0(903 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
5316 Main St, Williamsville, NY
14221, United States
Certified by McDonald's • Mar 01, 2026
(716) 204-0336
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.0
903 reviews
5 stars
238
4 stars
144
3 stars
166
2 stars
96
1 star
259
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, often exceeding 30 minutes, for both drive-thru and in-store orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, with customers receiving wrong items or missing components.
Staff Performance
Feedback indicated a lack of urgency and professionalism among staff, with several customers noting poor customer service and inattentiveness.
Food Quality
Several customers complained about cold or stale food, with some expressing dissatisfaction with the overall quality of the meals.
Cleanliness and Facilities
The restaurant's cleanliness and maintenance were criticized, particularly regarding restrooms and the overall atmosphere.
- SSSamFeb 9, 20261.020 minutes for breakfast and then given the wrong order. Had to go around again.
- AHAndrew HahnFeb 3, 20261.0Drive thru will take 30 minutes
- JSJJ smithJan 26, 20261.0Nothing but kids that work in that places ! Don’t go here
- LLLovemeJan 26, 20261.0They was laughing and cracking jokes the whole time they have my food in their hand for over seven minutes, then slowly hand it to me like they was playing a game worst McDonald’s in the area by far
- ESeddie sotoDec 22, 20255.0good service
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's in Williamsville, NY?
McDonald's in Williamsville, NY is open daily from 7:00 AM to 11:00 PM.
During what hours is the drive-through service available?
The drive-through is available every day from 7:00 AM to 11:00 PM.
When can I place a delivery order from this McDonald's?
Delivery orders can be placed daily from 6:00 AM to 10:30 PM on weekdays and Sundays, and until 11:30 PM on Fridays and Saturdays.
What types of payment does McDonald's Williamsville accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order McDonald's food through a mobile app?
Yes, you can order through the McDonald's App available on both the Apple App Store and Google Play Store.
What services does McDonald's offer to customers?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is this McDonald's located?
It is located at 5316 Main St, Williamsville, NY 14221, USA.
Are there any coffee shops nearby where I could grab a different beverage or dessert after McDonald's?
Yes, SPoT Coffee, a cafe and smoothie juice bar, is nearby and makes a great spot for coffee or dessert after your meal.
If I need to handle banking or ATM needs when visiting McDonald's, where can I go nearby?
You can find an M&T Bank ATM close to McDonald's for your banking and ATM needs.
Are there any beauty or spa services near McDonald's for customers who want to combine a meal with a self-care visit?
Yes, nearby beauty and spa options include Aesthetics by Rachel, European Wax Center, Procuts, Posh Nail Bar, Zen Nails and Spa, and Salon Allure.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website