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Dunkin' Zero
Brand Certified

Dunkin'

3.9
(548 reviews)

Business Details

(716) 204-8150
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Williamsville, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
6800 Transit Rd, Williamsville, NY
14221, United States

Hours

Reviews

3.9
548 reviews
5 stars
288
4 stars
93
3 stars
55
2 stars
26
1 star
86

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and unhelpful staff, leading to frustration.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about stale items and incorrect orders.

Cleanliness

While some customers noted cleanliness, others reported dirty dining areas and unsanitary conditions.

Staff Friendliness

Mixed feedback on staff attitude; some customers praised friendly service while others experienced rudeness.

Order Accuracy

Numerous customers expressed dissatisfaction with order accuracy, often receiving incorrect items.
  • AP
    Asim Pirzada
    2 days ago
    1.0
    Every time mess up my order. English classes should be offered with this job.
  • HR
    Hyan Rhat
    5 days ago
    2.0
    Bad service and slow. Food is regular
  • CF
    Cass Fuller
    Feb 23, 2026
    1.0
    Always seem to be out of ingredients. Very jars to understand and they don't seem to understand what you say. Seems like whatever you order is always wrong. Unfortunately it's the only dunkin nearby, but every time I stop, I question why I keep trying.
  • SB
    Serena Beana
    Jan 28, 2026
    5.0
    I like the staff here. They always get my order correct. 👍🏼
  • JG
    Jim Giunta
    Jan 20, 2026
    1.0
    This Dunkin, at 68 Transit Rd. failed on all fronts. First, on entering the store, and being the only customer, I was ignored by at least 4 employees, all engaged in a conversation in other than English, and didn't acknowledge my presence for almost 2 minutes. After getting my order, a sourdough breakfast sandwich and an ice tea, I noticed that I barely got any bacon on my sandwich and that the ice tray tasted like the tea urn hadn't been cleaned in a while. Someone needs to either retrain or replace the staff, in either case I doubt I'll ever return to this particular unit again...

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Williamsville, NY?

Dunkin' in Williamsville is open daily from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' Williamsville provides both curbside pickup and delivery services.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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