Business Details
About
Mexican Restaurant
Chipotle Transit Road is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.2
999 reviews
5 stars
351
4 stars
183
3 stars
91
2 stars
81
1 star
293
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted consistently poor service, with staff being rude, unhelpful, and lacking urgency.
Cleanliness
Customers frequently reported that the restaurant was dirty, with trash and food debris present in dining and food preparation areas.
Food Quality
Many customers experienced issues with food quality, including undercooked rice, stale chips, and incorrect orders.
Availability of Ingredients
Several reviews noted that the location often ran out of key ingredients, leading to disappointing meal options.
Overall Experience
Overall, the location received a significant number of negative reviews, with many customers expressing frustration and disappointment.
- CWCody wittmeyer5 days ago1.0This place is like pulling teeth to get the glossy eyed employees to put some actual meat on your food. I’ve been here 5 times since I started dating my girlfriend and every time is below mid.
- D1DVLogs 123Jan 4, 20261.0most disgusting chipotle i have ever been in. workers are slow. a mess all over all the counters. floor has not been swept or mopped in days. food looks and tastes dry and nasty. would not recommend this location to anyone. would not recommend to someone with dietary restrictions, food was all over the place and mixed into everything. they were out of corn for the night at 6pm, they don’t close for over two hours.
- CCconcertdiva1Jan 2, 20263.0Food is very good, as it always hits the spot. However, this establishment is direly understaffed, resulting in attitudinal employees.
- JWJeffrey WDec 31, 20251.0Tried to go to chipotle at lunchtime. Went through the process of ordering a bowl and they told me they didn’t have shredded cheese. Yeah, a place that makes burritos and tacos and bowls should open their doors with no shredded cheese. What a joke. Just close the restaurant down if you can’t serve the food that you offer. Thanks for wasting my time.
- RDRyan DobradiDec 21, 20251.0Absolutely trash, stood in store for 30 minutes to get this no extra meat no extra cheese no freaking sauce!!!! Great location terrible service (front end doesn’t talk to each other)
Frequently Asked Questions About Chipotle Mexican Grill
What is the address of Chipotle Mexican Grill on Transit Road in Williamsville, NY?
Chipotle Mexican Grill is located at 8020 Transit Rd, Erie, Williamsville, NY 14221, United States.
What are the opening hours for Chipotle Mexican Grill on Transit Road?
Chipotle on Transit Road is open every day from 10:45 AM to 10:00 PM.
Does Chipotle on Transit Road offer pickup and delivery services?
Yes, Chipotle provides both in-store pickup and delivery services at this location.
What kind of food does Chipotle Transit Road specialize in?
Chipotle offers customizable Mexican menu options including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
How can I order food online from Chipotle Transit Road?
You can order online through the Chipotle app or their official order website at https://order.chipotle.com/.
Does Chipotle Transit Road accept credit cards and offer catering services?
Yes, this location accepts credit cards and provides catering services among other options like gift cards and online ordering.
What is the best way to contact Chipotle Mexican Grill at Transit Road?
You can reach Chipotle Transit Road by phone at +1 716-529-0918 or via email at ny.1475.transit@chipotle.com.
Are there any nearby fitness or gym facilities near Chipotle on Transit Road?
Yes, Body and Soul Fitness gym is located nearby where you can work out before or after enjoying a meal at Chipotle.
What nearby salons or spas can I visit around Chipotle Transit Road?
Supercuts hair salon and Nail Studio & Spa are close by; great options for beauty treatments before or after dining at Chipotle.
Are there other dining options near Chipotle Mexican Grill on Transit Road?
Yes, nearby restaurants include Pizza Plant Italian Pub and Avenue29 Foods, offering Italian and burger dining experiences respectively.