Business Details
About
Ice Cream ShopBurger JointDessert ShopSandwich Restaurant
Family-owned and serving Western New York for over 75 years, offering classics like All Natural Roast Beef on Weck, Signature Frozen Custard, Handmade Hard Ice Cream, Kids Meals, Party Food Catering, a "Weck on Wheels" Food Truck, and much more!
The Anderson’s family along with the management and team invite you to stop by and taste the tradition!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.5
1,549 reviews
5 stars
1,051
4 stars
336
3 stars
99
2 stars
37
1 star
26
What are people saying?
AI-generated from recent customer reviews
Ice Cream Quality
The frozen custard is frequently praised for its creamy texture and delicious flavors, with many customers considering it the best in the area.
Food Quality
While some food items like the roast beef sandwiches receive high praise, others, such as fries and mac and cheese, have been criticized for being overcooked or of low quality.
Service Issues
Customers have reported inconsistent service, with some experiencing friendly staff while others noted rudeness and slow service, particularly during busy times.
Pricing Concerns
Many reviews mention that the prices are considered high for the portion sizes and quality of food, leading to dissatisfaction among some customers.
Atmosphere
The establishment is described as family-friendly with a casual vibe, but some customers noted cleanliness issues and a need for better organization during busy periods.
- KBKathy BeanNov 13, 20252.0Used to be a favorite. Beef is inconsistent and the Mac and cheese that used to resemble baked Mac and cheese, was more like cheese soup with macaroni. Really unfortunate for nearly 20 dollars for one sandwich and side.
- SBSean BrownOct 29, 20252.0I would consider at times having an adult present with children there is a party of 10 without an adult present and they are acting like its chucky vheese in here mud all over the place there is no way they have spent enough to cover your costs, please consider this into the future
- JKJoanne KershnerOct 27, 20255.0The Beef on Wick was the best ever.
- KDKen doxOct 17, 20255.0Stopped in to get a milkshake it was absolutely phenomenal. Chocolate peanut butter milkshakes are amazing here
- RORight OnOct 10, 20255.0Yummy yummy yummy Yummy yummy yummy Yummy yummy yummy Yummy yummy yummy Yummy yummy yummy Yummy yummy yummy Too bad it is in America, we are from Canada.
Frequently Asked Questions About Anderson's Frozen Custard
What are the regular business hours for Anderson's Frozen Custard?
Anderson's Frozen Custard is open daily from 11:00 AM to 10:00 PM.
What are the delivery hours for Anderson's Frozen Custard?
Delivery is available every day from 11:00 AM to 9:30 PM.
Can I dine in at Anderson's Frozen Custard, and what are the hours?
Yes, dine-in is available daily from 11:00 AM to 10:00 PM.
What types of pickup and delivery services does Anderson's Frozen Custard offer?
They offer in-store pickup, delivery, same-day delivery, and no-contact delivery.
Where can I order Anderson's Frozen Custard online?
You can place orders online at https://andersonscustard.com/order-online/.
What payment options are accepted at Anderson's Frozen Custard?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, Samsung Pay, and Visa.
Is Anderson's Frozen Custard family-friendly and accessible?
Yes, Anderson's welcomes families and children and offers wheelchair-accessible entrances, seating, restrooms, and parking.
What nearby places can I visit before or after enjoying Anderson's Frozen Custard?
Nearby, you can visit Carousel thrift and clothing stores for shopping, or stop by WEAVE WIND RECORDS for music-related activities.
Are there convenient gas stations near Anderson's Frozen Custard?
Yes, there are several nearby gas stations such as Sunoco and Speedway which can be useful if you're driving.
Is there a coffee shop near Anderson's Frozen Custard if I want a drink with my dessert?
Yes, Tim Hortons is close by, offering coffee, donuts, and cafe options to complement your visit.