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Dunkin'

4.1
(590 reviews)

Business Details

(607) 634-4161
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Whitney Point, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2920 US Route 11, Whitney Point, NY
13862, United States

Hours

Reviews

4.1
590 reviews
5 stars
318
4 stars
146
3 stars
50
2 stars
32
1 star
44

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, disorganization, and rude staff, particularly during busy hours.

Inconsistent Quality

The quality of coffee and food items varied significantly, with many customers noting burnt coffee, stale donuts, and incorrect orders.

Staff Performance

While some reviews praised friendly and efficient staff, others highlighted a lack of training and professionalism among employees.

Cleanliness Concerns

Several customers mentioned cleanliness issues in the dining area and restrooms, indicating a need for better maintenance.
  • JP
    jeremy purdom
    Feb 5, 2026
    3.0
    Seems like every time I got they are out of something or a machine is broken. It's local. They have coffee that isn't Starbucks. The kids love their energy drinks, so I guess we will keep going
  • JM
    John Moore
    Feb 2, 2026
    1.0
    Terrible! Always out of something, staff is rude (especially in early morning), if they remember your whole order its bitter and burnt. Get new management and maybe you’ll see guest returning! 🤢
  • JT
    Joel Tolley
    Jan 13, 2026
    4.0
    Just got coffee it's a good store to stop at.
  • EB
    Elizabeth Bennett
    Dec 21, 2025
    1.0
    This locations a joke! Put a manager on night shift or something. Absolutely no reason you should be allowing random people to come in screaming and harassing your staff! To the employees who work here, please find another job. To the managers and higher ups, DO BETTER!
  • RC
    Rachel Clark
    Oct 29, 2025
    1.0
    I don't know what has been going on lately here!!! every day I come ,if the normal lady who does drive thru inst there....I sit in line for 30 min!!!!!!! Wedndesday morning i waiting 45 min for 1 coffee... beacuse the manager put her good drive thru lady on break in middle of rush!!!!!Five cars pull out... .. and here I am again waiting 30 minutes. While tons of cars still pulling out again. I refuse to come here anymore unless the normal lady who does drive thru is there. If not I will drive to another dunkin to avoid a wait of over 30 minutes. Get more staff! And don't put your best drive thru lady on break in middle of morning rush.. People have to get to work!

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Whitney Point, NY?

Dunkin' in Whitney Point, NY is open daily from 4:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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