Dunkin'

4.1
587 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Whitney Point, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2920 US Route 11, Whitney Point, NY
13862, United States

Hours

Reviews

4.1
587 reviews
5 stars
318
4 stars
145
3 stars
49
2 stars
32
1 star
43

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, disorganization, and rude staff, particularly during busy hours.

Inconsistent Quality

The quality of food and drinks varied significantly, with complaints about stale donuts, incorrect orders, and poorly prepared items.

Staff Performance

While some customers praised friendly and efficient staff, others noted a lack of training and professionalism among employees.

Cleanliness Concerns

Several reviews mentioned cleanliness issues in the dining area and restrooms, indicating a need for better maintenance.
  • EB
    Elizabeth Bennett
    Dec 21, 2025
    1.0
    This locations a joke! Put a manager on night shift or something. Absolutely no reason you should be allowing random people to come in screaming and harassing your staff! To the employees who work here, please find another job. To the managers and higher ups, DO BETTER!
  • JY
    Jay Yelincic
    Nov 1, 2025
    1.0
    Ever since they remodeled the coffee taste burnt, just not a good cup of coffee 😕
  • RC
    Rachel Clark
    Oct 29, 2025
    1.0
    I don't know what has been going on lately here!!! every day I come ,if the normal lady who does drive thru inst there....I sit in line for 30 min!!!!!!! Wedndesday morning i waiting 45 min for 1 coffee... beacuse the manager put her good drive thru lady on break in middle of rush!!!!!Five cars pull out... .. and here I am again waiting 30 minutes. While tons of cars still pulling out again. I refuse to come here anymore unless the normal lady who does drive thru is there. If not I will drive to another dunkin to avoid a wait of over 30 minutes. Get more staff! And don't put your best drive thru lady on break in middle of morning rush.. People have to get to work!
  • FW
    franklin warren
    Oct 22, 2025
    3.0
    Donuts were a little old, but the coffee was hot and fresh
  • CA
    Cristine Andreorio
    Oct 18, 2025
    1.0
    This is the worst dunkin service and I have had some awful ones. At 12:01 pm on 09/18 whatever man that answered the phone after me putting my order in through door dash, was very very rude. I absolutely hate the app and that I can't add vanilla bean syrup to my freaking drink or cold foam this guy was not sympathetic, will.never order from this location again.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Whitney Point, NY?

Dunkin' in Whitney Point, NY is open daily from 4:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.