Dunkin'

3.9
345 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Whitesboro, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
81 Oriskany Blvd, Whitesboro, NY
13492, United States

Hours

Reviews

3.9
345 reviews
5 stars
172
4 stars
76
3 stars
33
2 stars
13
1 star
51

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent mistakes with their orders, including wrong items and incorrect drink preparations.

Customer Service

Feedback indicates a significant decline in customer service quality, with many reviews mentioning rude staff and poor management.

Service Speed

Customers consistently noted slow service times, particularly during busy hours, leading to long waits in both drive-thru and in-store.

Cleanliness

Several reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions.

Product Quality

While some customers enjoyed the coffee and certain food items, there were numerous complaints about food quality, including cold or poorly prepared items.
  • ML
    Mariah LaSalle
    4 days ago
    5.0
    This is my main Dunkin so I can’t be mean but come on. 😂😂 did I order the wrong ones???
  • AA
    A
    Nov 3, 2025
    1.0
    *updated* couldn’t refund order to the app so I paid $5-$6 for nothing and they just got to keep the money and I was late for work* Oven down, always out of stock of things, orders wrong, just not a good dunkin location unfortunately, consistently bad and management doesn’t really care? Just drive down the road like 2 miles to the other Dunkin
  • BR
    Brandie/Rick Reid
    Aug 30, 2025
    1.0
    Mobile orders for do nights do not work if they either don’t know what doughnuts are which or are too lazy to actually look at the doughnuts to see what they are.
  • AM
    Adam Morgan
    Aug 27, 2025
    1.0
    Order is usually wrong or just incomplete, and service time is absolutely horrendous. For being next to a middle school and frequent spot for them to safely hang out and get relatively cheap food, you'd think they'd treat these kids with a better attitude rather than being rude or make them wait longer.
  • OS
    One Shot Scott
    Aug 24, 2025
    1.0
    New Management stinks. Never open on time. I’m a loyal dunkin customer and I’m pissed I have to travel to different towns to visit dunkin. Three Sundays in a row not open in the AM. 3 cars there since 415 am with an opening at 5. Nope. Get it right. Was just wonderful before Darren. Not to mention the times If I do get coffee there, it’s never right. DONE

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Whitesboro, NY?

Dunkin' is open from 4:30 AM to 8:00 PM Monday through Friday, and from 5:00 AM to 8:00 PM on Saturdays and Sundays.

What holiday drinks are currently available at Dunkin' in Whitesboro?

You can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher this holiday season.