Business Details
About
Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Location
Hours
Reviews
4.2
923 reviews
5 stars
461
4 stars
284
3 stars
110
2 stars
21
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service experiences, particularly at the deli and online pickup departments, with reports of rude staff and lack of assistance.
Cleanliness
While some customers praised the cleanliness of the store, many others reported unsanitary conditions, particularly in restrooms and the bottle return area.
Product Quality
Several customers expressed dissatisfaction with the quality of perishable items, noting expired or spoiled products on shelves.
Shopping Experience
The store is generally seen as convenient with a good selection of products, but some customers found it expensive and reported issues with the self-checkout process.
Staff Performance
Mixed feedback on staff performance; while some employees received praise for helpfulness, others were criticized for poor attitudes and lack of professionalism.
- TWTom WalkerNov 2, 20254.0Ease of shopping and large parking lot.
- NBNick BazellOct 13, 20251.0I used the online pickup a couple times at this store and every time it was a problem. There are two young gentlemen that work there at night I think his name was Dylan or something but he was so rude, it was like such an inconvenience that I was there as a customer to pick up. he was so rude and treated me with so much disrespect that I have never experienced something like that. I've had two other problems at this store with customer service and I must say this is the absolute worst I've ever seen. I am not from here but this is not how we treat people where I'm from. This is sad
- SSSteve Danger Lagotte (Sir)Sep 21, 20255.0A great place to buy food and toilet paper
- SMSteve MatoSep 21, 20253.0All I asked for is bread from the Bronx or somewhere else than the garbage that they try to bake in house. The manager tells me that the bakery is in the Bronx doesn’t deliver that far up north as if I’m an idiot. Bronx bakeries deliver all the way up into Connecticut, so I don’t know what he was talking about. Ever since then I just go to Wegmans.
- GDGabrielle DelisserSep 3, 20251.0If you ever do order pick up here, don’t I had a horrible experience the teenagers running the order pick up Dept and they’re doing whatever they want. I made an order for pick up, but I have to go in the store and then get myself. I paid for aIf you ever do order pick up here, don’t I had a horrible experience the teenagers running the order pick up Dept and they’re doing whatever they want. I made a order for pick up, but I have to go in the store and then get myself. I paid for a service And I got a half done job. Don’t make the same mistake I did. Don’t even come here.
Frequently Asked Questions About Stop & Shop
What are the operating hours of Stop & Shop in White Plains, NY?
Stop & Shop is open Monday through Saturday from 7:00 AM to 11:00 PM and on Sunday from 7:00 AM to 10:00 PM.
Does Stop & Shop offer delivery services?
Yes, Stop & Shop provides delivery service for customer convenience.
Where is Stop & Shop located in White Plains?
Stop & Shop is located at 670 North Broadway, White Plains, NY 10603.
What loyalty program does Stop & Shop offer and what benefits does it include?
Stop & Shop offers the GO Rewards loyalty program which provides personalized offers and allows customers to earn points redeemable for gas or groceries.
Can customers shop online at Stop & Shop?
Yes, Stop & Shop customers can shop online for delivery or pickup options, or choose to shop in-store.
What community programs is Stop & Shop involved in?
Stop & Shop supports the Stop & Shop School Food Pantry Program which aims to ensure no student goes to school hungry.
Which services are available at Stop & Shop?
Services available include People’s United Bank, Peapod, SCAN IT! Mobile, RedBox, UPromise, Western Union, Order It!, Coinstar, and ecoATM.
Are there any banks near Stop & Shop where customers can do their banking?
Yes, nearby banks include People’s United Bank, Wells Fargo Bank, and Coinstar for convenience during your shopping trip.
Is there a money transfer service close to Stop & Shop?
Western Union, a money transfer service, is located near Stop & Shop, providing easy access for remittances.
What other nearby places can customers visit before or after shopping at Stop & Shop?
Customers can visit nearby locations such as Abatino’s Pizza & Pasta for dining, Redbox kiosks for renting videos, and Gett gas station to fuel their vehicles.