Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Many customers praised the friendly and attentive service, particularly highlighting individual staff members like Kat and Cadiedra.
Food Quality
The food received high marks for taste, with several customers calling it delicious and well-prepared, although some noted issues with saltiness and incorrect orders.
Cleanliness
The restaurant was frequently described as clean and well-maintained, contributing to a positive dining experience.
Order Accuracy
Several reviews mentioned problems with order accuracy, including missing items and incorrect preparations.
Atmosphere
Customers appreciated the welcoming and pleasant atmosphere of the restaurant, making it a favorable place to dine.
GS
Gary Sloane
1 day ago
5.0
Employee Lee also known as kalia was extremely efficient and hustling taking care of customers the lobby and moving and moving and moving fast great employee one I would like to have had in my business I have nothing in the dining room
GR
Gina Rivera
2 days ago
1.0
I’m don’t know how to start. 1 food is crazy greasy and salty. The service was terrible. My husband and I ordered (2)double smash Berger, sweet potato fries, potato tart and strawberry shake. The waiter brought me one Berger first 5 minutes later strawberry shake.10 minutes later other Berger. Never brought the sweet potato fries. This restaurant is terrible. When we ask for the money back for the sweet potato fries the waiter gave us a hard time, saying is better we take the sweet potato fries home. Because she needs to email her supervisor to refund the money to the credit card.
DT
Dave Theblade
2 days ago
2.0
Smashburger 49 Terrytown, White Plains
Each food item was served one at a time. We ordered 2 burger, 2 Mike shakes, tater totes & sweet potatoes fries. Each item took 4 mins to be served. The sweet potato fries never came out. When I asked for my money back for them, they had to email there office with a receipt to return my $4. The food was too greasy & the mike shake was the best.
It was the first time and last time going here. It was absolutely a disaster. 1 other client was in the dining area. I can just imagine when this place if full.
SJ
Suzanne Jackman
3 days ago
5.0
This was my first time going to smash burger. Kadirdra was taking my order. Super friendly and accommodating to my order. I will be back.
SM
Sara M
Nov 8, 2025
5.0
Andrea is the best! So friendly and helped with recommendations when I wasn’t sure what to get, everything was perfect :)
Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Häagen-Dazs milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the operating hours of Smashburger in White Plains?
Smashburger in White Plains is open from 10:30 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Fridays and Saturdays.
Does Smashburger offer delivery and what are the delivery hours?
Yes, Smashburger offers delivery from 11:00 AM to 9:30 PM Monday through Thursday and Sunday, and until 10:30 PM on Fridays and Saturdays.
Can I order food ahead or place a takeout order at Smashburger?
Yes, Smashburger has order and pay ahead options as well as takeout services available for customers.
Is Smashburger family-friendly and accessible for children?
Yes, Smashburger welcomes families and children, offers a children's menu, and provides high chairs for young diners.
Does Smashburger serve vegetarian options?
Yes, Smashburger serves vegetarian dishes as part of its menu.
Is Smashburger wheelchair accessible?
Smashburger offers wheelchair accessible entrance, parking, seating, and restroom facilities.
Where is Smashburger located in White Plains?
Smashburger is located at 49 Tarrytown Rd., White Plains, NY 10607, USA.
Are there any entertainment options near Smashburger for a fun outing?
Yes, Great Balls of Fire Bowling Pro Shop is nearby for sporting goods and bowling entertainment, and Bowlero offers a bowling alley, arcade, and cocktail bar near Smashburger.
What nearby places can I visit for pet-related needs when going to Smashburger?
Nearby you can find White Plains Veterinary Hospital and NY Breeder for veterinary services and pet grooming, which can be convenient if you have pets while visiting Smashburger.
Is there a place nearby Smashburger to shop for wine or liquor?
Yes, Westchester Wine Warehouse is near Smashburger for customers interested in buying wine or liquor.