Smashburger

4.1
1750 reviews

About

Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Smashburger
49 Tarrytown Rd., White Plains, NY
10607, United States

Hours

Reviews

4.1
1,720 reviews
5 stars
917
4 stars
376
3 stars
205
2 stars
79
1 star
143

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and attentive service from staff members like Nevaeh, Andrea, and Kat, highlighting their positive impact on the dining experience.

Food Quality

The food received mixed reviews; while many enjoyed the burgers and fries, some noted issues with greasiness and incorrect orders.

Cleanliness

Several reviews mentioned the cleanliness of the establishment, contributing to a positive overall experience.

Order Accuracy

There were multiple complaints about order inaccuracies and delays, with some customers expressing frustration over missing items and slow service.
  • AJ
    Antaysia Johnson
    Jan 5, 2026
    5.0
    Lady in the front very helpful, friendly, patient & informative !
  • DC
    Damion Castro
    Jan 5, 2026
    5.0
    The place is overall very clean and very nice staff as well. I was taken care of very well.
  • GP
    Gavin Patterson
    Jan 1, 2026
    5.0
    Andrea helped me and she was really amazing. Wanted to make sure I was signed up. Happy New year to the crew!
  • DW
    Dylan Weeks
    Dec 19, 2025
    5.0
    As soon as I walked in I was greeted by Luis, with some of the most phenomenal service I’ve ever seen in a restaurant. If I could order from Luis every day for the rest of my life I’d do it with no hesitation whatsoever. 😉
  • NR
    Nanette Ramsay
    Dec 10, 2025
    2.0
    My son and I went in on Wednesday night at 8pm on 12/10/25. The food is always good. However, when asked if rosemary and garlic seasoning can be to the sweet potato fries the woman at the counter says no because it cannot be accounted for. Which was never a problem on prior occasions. Then my asked for the sweet potato fries anyway not knowing they only served waffle fries. When we asked the cashier she gave an attitude and proceeded to say well you asked for sweet potato fries that’s what you got. My only asked if he asked for waffle sp fries and she responded with well that’s the only way we serve it. I looked at her and she just walked away with an attitude! I won’t be returning. I do not appreciate working hard all day in the healthcare service industry why being respectful is a must to get food for my son from someone who is unpleasant. I wouldn’t even refer anyone to go there. Very disappointing!!

Frequently Asked Questions About Smashburger

What type of food does Smashburger serve?

Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Häagen-Dazs milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.

What are the operating hours of Smashburger in White Plains?

Smashburger in White Plains is open from 10:30 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Fridays and Saturdays.