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Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve White Plains, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Product Quality
Many reviews mentioned stale donuts and burnt coffee, indicating inconsistency in product quality.
Drive-Thru Experience
The drive-thru service received mixed feedback, with some praising its speed while others noted long wait times.
Cleanliness
While some customers appreciated the cleanliness of the store, others pointed out issues with the bathrooms and overall attention to cleanliness.
Staff Attitude
Several reviews highlighted unprofessional behavior from staff, with complaints about rudeness and lack of customer service training.
CC
Charles
Nov 13, 2025
2.0
Requested dark coffee 3 times and 3 times I was pour light coffee. I finally gave up took it and left.
MR
Mike Reid
Oct 6, 2025
4.0
Decent coffee
SD
scooby doo
Sep 14, 2025
1.0
Waited in line for 5 minutes as the only one standing at the counter. 3 or 4 employees looked at me and did not even say a word, no one classed of i was being helped. Pretty bad business practices here, won't be going back
JM
julia moreira
Jul 26, 2025
4.0
I love the girls at the window so sweet and the service is great, however whoever has recently been making the coffee in the morning has burnt it every day for the past week and a half.