Dunkin'

3.8
586 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve White Plains, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
570 Mamaroneck Ave, White Plains, NY
10605, United States

Hours

Reviews

3.8
586 reviews
5 stars
262
4 stars
138
3 stars
81
2 stars
33
1 star
72

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude and unhelpful staff, with multiple instances of orders being incorrect or mishandled.

Cleanliness

Numerous reviews highlighted unsanitary conditions, including dirty utensils and a lack of cleanliness in the store and bathrooms.

Food Quality

Many customers expressed dissatisfaction with the food quality, noting stale donuts and incorrect orders.

Convenience

The location is appreciated for its 24-hour service and quick turnaround for coffee orders, though parking is often cited as a challenge.

Staff Attitude

Several reviews mentioned passive-aggressive behavior from staff, contributing to a negative customer experience.
  • RL
    Rebecca Lebowitz
    Sep 27, 2025
    5.0
    The best coffee and best perks.
  • LC
    Levis Calderon
    Aug 28, 2025
    5.0
    Good service
  • CN
    Christina Newkirk
    Aug 4, 2025
    1.0
    This place has a employee who can't keep his hands off his nose. He handles money, scratches his nose constantly, and serves us donuts and drinks, etc. Saturday we ended up getting a refund. They wear NO gloves at all and it's terribly unsanitary. I reported it to the supervisor Mercedes who seemed overwhelmed. I have NO plans of returning there!!!
  • PW
    Patricia Williams
    Jul 20, 2025
    5.0
    The utensils are is always DIRTY
  • CD
    Cortez_jk Vlogs (dingbatkilla)
    Jul 17, 2025
    1.0
    First time at this spot. Went to the kiosk and placed my order. Ordered the new $5 meal, with one bacon wrap and one sausage wrap. When I got to my destination and looked at my food- both wraps had only egg and cheese. It wasnt crowded, maybe two other customers besides me at that time. So its not like the associates were rushing or overwhelmed. Just disappointed. Hopefully, next time will be better.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in White Plains, NY?

Dunkin' in White Plains, NY is open 24 hours a day, 7 days a week, providing all-day service.

What types of meals are served at Dunkin' in White Plains?

Dunkin' serves breakfast, lunch, and brunch to satisfy your all-day dining needs.