Dunkin'

4.0
259 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve White Plains, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
755 N. Broadway, White Plains, NY
10603, United States

Hours

Reviews

4.0
259 reviews
5 stars
119
4 stars
73
3 stars
31
2 stars
14
1 star
22

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders.

Staff Performance

While some reviews praised the friendly and helpful staff, others noted instances of poor customer service and communication issues.

Cleanliness

Several customers mentioned cleanliness issues, particularly with the bathrooms and overall store condition.

Product Quality

There were complaints about stale products and inconsistent quality of coffee and food items.

Mobile Ordering

Customers expressed frustration with the mobile ordering system, citing delays and issues with order accuracy.
  • MA
    Manoucheca Absolu
    6 days ago
    3.0
    Honestly I had an okay experience, the workers were talkative & messed up my drink order. I don’t remember her name but she was an Asian girl, she gave me a dragonfruit lemonade when I told her mango pineapple. It seems like the environment is positive but easily distracting since she was able to mess up my order due to her & the coworker talking.
  • MW
    Michael Wolf
    Sep 13, 2025
    2.0
    There really is no point in making a mobile order here you make the order 10-15 mins before you get here and then wait another 10-15 for it to come out after you’re here.
  • SS
    seagravebuff60
    Sep 2, 2025
    1.0
    Horrible. Slow service. Long lines. Parking lot dirty. Inside very dirty. Always get my order wrong. I refuse to order in line because noone speaks English. Go to another location if you can.
  • BG
    Brian Glassman
    Aug 19, 2025
    4.0
    Nice little location. No drive thru. Parking stinks.
  • MN
    Maria Nieto
    Aug 12, 2025
    1.0
    Be careful and ask for your bills correctly. My friend and I were charged twice. She only ordered two iced coffees and the lady there treated customers with discrimination. When we went to make a complaint, she provided very bad service.

Frequently Asked Questions About Dunkin'

What are the operating hours for this Dunkin' location in White Plains, NY?

This Dunkin' is open daily from 5:00 AM to 8:00 PM.

Does this Dunkin' offer delivery and pickup options?

Yes, they offer both delivery and curbside pickup services.