Chipotle Mexican Grill

Reviews

• SS

  Sharon

  Jan 2, 2026
  1.0
  So I just purchased two kids meals in store today and the workers REFUSED to include the chips that are included with the kids meal because they were low on chips! I was told they are "prioritizing" online orders!!! I could purchase a large bag of chips but they can not include it to the meal!!! Make that make sense!! I told them the price includes chips so they should discount the meal then. But they wouldn't do that either. I would think it would be first come first serve but that would make too much sense!
• JC

  JG Cahilly

  Dec 30, 2025
  2.0
  Have tried this location numerous times over past couple of years. On ZERO occasions has it had fountain drinks, ice or even water. Each time the clerk says the machine is broken “but they’re fixing it. Whoever is the manager here needs to actually manage this very basic component 👎 | On the positive side, the clerks have always been pleasant & professional
• SP

  Sabrina Passoni

  Dec 27, 2025
  1.0
  It’s a Saturday afternoon, the front doors are locked and no sign, so I take the side door. There’s no one on the line so I go up. I waited there for 10 minutes and no one even looked at me (there were about 5 workers). A few minutes later another guy and his son comes in. Then they tell me and those people that they are only doing online orders. I asked them why they didn’t tell me because I was there for a while? Felt like a ghost. Never coming back. Every time I come here it’s always an issue. I hope they close this place down and open up a cava or sweetgreens or something!!
• DD

  Danielle Derrig

  Dec 22, 2025
  1.0
  The staff are actually amazing but the management must be terrible. They seem short staffed and are always temporarily closed. We used to go daily (I know don’t judge) but every time I’ve gone for the last two weeks they’ve been temporarily closed at 4:30! It’s rather unreliable which is terrible. On other days when it is open the soda machine might be out of order or they’re out of something. I wish they could get it together as the location is great and the employees that work the front are really kind and friendly.
• RH

  Rob H

  Dec 20, 2025
  1.0
  I went during the recent December Bogo deal (buy a burrito, get a free entree) as a family of 4. I didn’t see any signs in the store advertising so when I got up to the counter I asked if they were doing the deal and the employee said yes. I then said the 2 adults would order the burritos and the 2 kids would get the bowls and asked if that qualifies, the employee said yes. When we got to the register all the items were rung up, I asked about the bogo deal and was told it didn’t qualify since we got kids meals. I said we didn’t get kids meals. Then I was told that since the kids only asked for rice, meat and cheese in their bowls it wasn’t enough items to be considered an entree and was considered a kids meal. I pointed out that I had asked before I ordered if this qualifies and was told yes. The manager then came over and reiterated that they considered a bowl with only three items a kids meal and not an entree. Overall the food isn’t amazing but it’s not bad so I gave it 3 stars. If I could give the customer service, particularly for the manager, zero stars then I would have.

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