Dunkin'

3.9
356 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve White Lake, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1459 State Route 17B, White Lake, NY
12786, United States

Hours

Reviews

3.9
356 reviews
5 stars
182
4 stars
74
3 stars
39
2 stars
18
1 star
43

What are people saying?

AI-generated from recent customer reviews

Inconsistent Quality

Many customers reported that drinks and food items often do not meet expectations, with specific complaints about coffee temperature and flavor.

Service Issues

Numerous reviews highlighted poor customer service experiences, including rude staff and long wait times, particularly for walk-in customers.

Stock Availability

Frequent complaints about the store being out of popular items, such as donuts and bagels, leading to customer dissatisfaction.

Positive Staff Interactions

Despite the issues, some customers praised the friendliness and helpfulness of the staff, especially during busy times.

App and Order Problems

Customers expressed frustration with the app's functionality and issues with mobile orders not being fulfilled correctly.
  • CC
    Chase
    Oct 21, 2025
    1.0
    Pretty disappointed with this Dunkin, the drinks taste completely different compared to others. And be careful if you order a bagel with butter, they put so much on it leaked through everything and made my lap and car a mess. I’m not trying to get clogged arteries Dunkin.
  • RG
    R. G.
    Oct 14, 2025
    1.0
    Disappointed lately. My favorite drink just doesn’t taste the same. I usually stop by this Dunkin’ at least once a week and have always had great experiences. My favorite drink has been the Mango Pineapple with Lemonade, it’s refreshing, flavorful, and something I look forward to every time. But the last two times I’ve ordered it, it’s been completely off. There’s no mango or pineapple flavor at al, it just tastes bland and not like it used to. I brought it back yesterday and was refunded, thinking it might have just been made wrong. Today I decided to give it another try, but it tasted exactly the same. I even took a sip before leaving, just to be sure, and it still didn’t taste right. I’m not sure if the recipe changed recently or if something’s wrong with the mix, but this isn’t the same drink I’ve enjoyed for weeks. When I mentioned it to the clerk, she assured me it was made correctly, but I know this drink well, it’s definitely different. Unfortunately I had to toss the drink, no way I could force myself to drink it. Honestly, it’s disappointing because that drink is one of the small things I look forward to, and both times my morning felt kind of ruined because my heart was set on it. I’m only leaving this review because I really do love this drink and I can’t be the only one experiencing this.
  • RN
    Roger Perry (Mr Rogers neighborhood)
    Sep 1, 2025
    3.0
    Always love Dunkin. Except this specific one… rather one specific employee. First she questioned my flavor choices in my iced latte, then she told me it would be one hour to have croissants made. One hour?? That’s Crazy. Since they were very busy (like every other Dunkin in the country) I think she was too lazy & didn’t want to stop making drinks (easy) and make some food (hard) Will not return to this Specific Dunkin ever again
  • CC
    Crissibeth Cooper
    Aug 30, 2025
    4.0
    It's a valid Dunkin Donuts.
  • RR
    Robert (Robert)
    Aug 13, 2025
    5.0
    Excellent very clean and very polite and smiling and friendly

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in White Lake, NY?

Dunkin' in White Lake, NY is open daily from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, it offers both delivery and curbside pickup services.