Dunkin'

3.7
184 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Westhampton Beach, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
223 Montauk Hwy, Westhampton Beach, NY
11978, United States

Hours

Reviews

3.7
184 reviews
5 stars
79
4 stars
41
3 stars
19
2 stars
13
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of customers experienced rude and unprofessional service from staff, with reports of condescending attitudes and poor handling of orders.

Food Quality

Many customers reported issues with food quality, including stale donuts and poorly prepared breakfast items, leading to dissatisfaction.

Cleanliness

While some reviews praised the cleanliness of the location, others noted issues such as dirty tables and unsanitary conditions.

Staffing Issues

Several reviews highlighted understaffing as a problem, contributing to slow service and long wait times.

Positive Experiences

Despite the negative feedback, some customers reported positive experiences with friendly staff and good coffee, indicating that service quality may vary.
  • SB
    sammy B
    1 day ago
    1.0
    The place is poorly managed and the manager was unprofessional and disrespectful (Bad management and rude manager. No respect for customer ) Customer service is terrible, and issues are not handled properly. I would not recommend this place—better to stay away and save your time and money.
  • AL
    Angelica Lainez
    Jan 1, 2026
    1.0
    The person who was serving me was very rude; it was a man. He said he was about to close, but the place was still open, so that wasn't an excuse to treat me that way. He was using foul language. If he doesn't like his job, there are many people who need one. I was just going in for coffee; I didn't think this would happen.
  • MH
    Michael Honcho
    Dec 6, 2025
    1.0
    Absolutely terrible customer service over the phone AND in person. They don’t accept card over the phone and then overcharged for coffee.
  • SK
    Sabryn Kurtz
    Nov 28, 2025
    1.0
    Women took my order and forgot to finish making it i stood in the store then she gave it to me luke warm and added cinnamon without asking if she could worst dunkin I ever been too. the woman working this morning on 11/28 @ 10am becareful ordering from her!
  • RS
    Robert Scott
    Nov 26, 2025
    1.0
    Ordered a large hot drink with no whipped cream or foam, and I got home and my drink was only half full. If i wanted a small, I would've ordered a small.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Westhampton Beach, NY?

Dunkin' is open Monday to Friday from 5:00 AM to 6:00 PM, and on weekends from 6:00 AM to 6:00 PM.

Does Dunkin' in Westhampton Beach offer delivery and pickup options?

Yes, Dunkin' offers both delivery and curbside pickup services for your convenience.