McDonald's

3.4
658 reviews
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Business Details

102 E Main, Westfield, NY
14787, United States
(716) 427-6445
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
102 E Main, Westfield, NY
14787, United States

Hours

Reviews

3.4
658 reviews
5 stars
208
4 stars
143
3 stars
133
2 stars
73
1 star
101

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including cold, stale, or poorly prepared items.

Service Issues

Many reviews highlighted slow service, incorrect orders, and unprofessional behavior from staff.

Cleanliness

Several customers noted that the restaurant and bathrooms were often dirty, impacting their overall experience.

Positive Staff Interactions

Despite the negative feedback, some customers praised the friendliness and helpfulness of the staff.

Inconsistent Experience

Overall experiences varied widely, with some customers having positive visits while others reported significant issues.
  • LT
    Leane Tresler
    Dec 23, 2025
    3.0
    We ordered the Grinch meal's, they were fun but the food left a lot to be desired,one of our burgers were only half there and all were dried out beyond belief
  • VV
    Vex Vesper
    Dec 14, 2025
    1.0
    Two double cheese with only ketchup, mustard, and slivered onion. That was my order. I asked for fresh meat. The first time around, I was given two sandwiches with fresh meat but without slivered onion and instead had dehydrated onions all throughout both sandwiches. The second time around, I was given not fresh meat with hard buns and it was made upside down. I know how McDonald's sandwiches are supposed to be made. It's not that hard. I have also seen workers and kids in the back vaping on the line
  • HR
    HENRY ROHMAN
    Dec 6, 2025
    3.0
    Food is ok
  • BT
    Bryan Toy
    Dec 6, 2025
    2.0
    Since they went to kiosk ordering, service has slowed. And you stand around being bored. This sucks
  • JM
    Julia Muñoz
    Nov 14, 2025
    5.0
    it pleases me that they mix the mcflurries. it’s a rare thing nowadays so it makes me happy when they do that.
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Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 102 E Main, Westfield, NY?

The McDonald's in Westfield, NY is open for dining from 6:00 AM to 11:00 PM every day of the week.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open daily from 7:00 AM until 11:00 PM on weekdays and Sunday, extending to midnight on Friday and Saturday.