Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Westbury off Old Country Road and Bond Street and next to Century21 Stores.
Customer experiences with service are mixed; while some praised attentive and friendly staff, others reported slow service and issues with management responsiveness.
Food Consistency
Food quality varies significantly; some customers enjoyed well-prepared meals, while others received poorly cooked or cold dishes.
Atmosphere
The restaurant atmosphere is generally described as cozy and pleasant, but some customers noted issues with cleanliness and temperature.
Customer Experience
Many customers appreciated the efforts of staff to rectify mistakes, but there were notable complaints about long wait times and being ignored.
TL
Terri Lee
Jan 6, 2026
5.0
Nicole the bartender is the best!!! Makes you feel comfortable and always welcome!
JV
John Vullo
Dec 29, 2025
1.0
Youngest daughter wanted outback sure no problem kiddo on a Sunday night we go in there young lady at the front desk wasn’t so inviting or personable sat down seemed like a nice waiter my girlfriend and order her food. She explained to him exactly how she wanted it. It was just an appetizer with extra cheese, not too hard. You would think it comes out burnt the first time second time has just about no cheese on it. So I took the plate walked into the kitchen, so I could talk to the cook and explain to him how she would want it. The manager came up to me and said I can’t go back there OK no problem Now the manager make sure they fix it keep in mind it was appetizer they bring it out not even a minute later they bring out an entrée totally get under my skin like I wouldn’t even have time to eat my appetizer and my entrée would’ve got cold already I told the manager his management sucks clearly it does if a simple appetizer. I can’t come out properly after three times he told me he was too busy and that’s why I told him his management sucks if that’s an excuse, you’re gonna give you a customers. he tried to comp my family’s meal, but I would’ve rather pay for it and got it right than getting comped then he tried to give me to go plates to get me out of there. This is totally unacceptable and this is why outback steakhouse has been closing down.
AJ
Apollo Johnson
Dec 17, 2025
5.0
Here is the go to spot for me and my every time. If they made a mistake with any service they always do everything in their power to make it right. The entire staff and management is always there help assist. I will keep coming back always. Thank you!
JS
Jazzy Saini
Dec 17, 2025
1.0
Went in today to enjoy a meal at the bar and was ignored rudely by the male bartender. He tended to another customer that arrived 10-15 minutes after me and proceeded to ignore me. Unless you want long wait times and to be ignored for no reason, DONT visit this bar. In hindsight, I have no issue with waiting at the bar, however, being ignored and undermined like this is something I don’t tolerate. Customer service is everything, alcohol and food is everywhere but customer service isn’t. This place wasted precious time from my busy work schedule and I hope others don’t experience the same.
PP
Peter Pezanoski
Dec 15, 2025
4.0
Other then the price it was good, 2 people with tip and no adult drinks was $117
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the opening hours of Outback Steakhouse in Westbury?
Outback Steakhouse in Westbury is open Monday through Saturday from 11:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Outback Steakhouse in Westbury offer happy hour? If so, when?
Yes, happy hour is offered daily from 4:00 PM to 6:00 PM at Outback Steakhouse in Westbury.
Can I order delivery or pickup from Outback Steakhouse Westbury?
Yes, they offer in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Where can I find the menu for Outback Steakhouse Westbury?
You can view the menu online at https://www.outback.com/menu/westbury.
What payment options does Outback Steakhouse Westbury accept?
They accept American Express, Android Pay, Apple Pay, Cash, MasterCard, and Visa.
Are gluten-free options available at Outback Steakhouse Westbury?
Yes, they offer several gluten-free menu items. You can view these options at https://www.outback.com/nutrition/gluten-free.
Is Outback Steakhouse Westbury family-friendly and accessible?
Yes, the restaurant welcomes families, has high chairs, wheelchair accessible entrance, parking, seating, and restrooms.
What nearby places can I visit before or after dining at Outback Steakhouse Westbury?
Nearby places include Dollar Tree for shopping, La Piazza Westbury for Italian dining, and The Bagel Shop for bakery treats, offering great options for shopping and food if you want to extend your visit.
How can nearby transit or local services help me when visiting Outback Steakhouse Westbury?
Local businesses such as Westbury Physical Therapy & Chiropractic and Sunny Truck Driving School are in close proximity, giving visitors an opportunity to combine errands or appointments with a meal at Outback Steakhouse.
Are there any financial or legal services near Outback Steakhouse Westbury?
Yes, nearby you can find financial services like Custom Home Finance and Valley Bank, as well as legal services such as The Law Firm of Alan W. Clark & Associates and Choudhry & Franzoni Law Group, which might be convenient if you need to run errands before or after dining.