Outback Steakhouse

4.4
2438 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Westbury off Old Country Road and Bond Street and next to Century21 Stores.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
1067 Old Country Road, Westbury, NY
11590, United States

Hours

Reviews

4.4
2,438 reviews
5 stars
1,609
4 stars
464
3 stars
181
2 stars
76
1 star
108

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed; while some praised attentive and friendly staff, others reported slow service and issues with management responsiveness.

Food Consistency

Food quality varies significantly; some customers enjoyed well-prepared meals, while others received poorly cooked or cold dishes.

Atmosphere

The restaurant atmosphere is generally described as cozy and pleasant, but some customers noted issues with cleanliness and temperature.

Customer Experience

Many customers appreciated the efforts of staff to rectify mistakes, but there were notable complaints about long wait times and being ignored.
  • TL
    Terri Lee
    Jan 6, 2026
    5.0
    Nicole the bartender is the best!!! Makes you feel comfortable and always welcome!
  • JV
    John Vullo
    Dec 29, 2025
    1.0
    Youngest daughter wanted outback sure no problem kiddo on a Sunday night we go in there young lady at the front desk wasn’t so inviting or personable sat down seemed like a nice waiter my girlfriend and order her food. She explained to him exactly how she wanted it. It was just an appetizer with extra cheese, not too hard. You would think it comes out burnt the first time second time has just about no cheese on it. So I took the plate walked into the kitchen, so I could talk to the cook and explain to him how she would want it. The manager came up to me and said I can’t go back there OK no problem Now the manager make sure they fix it keep in mind it was appetizer they bring it out not even a minute later they bring out an entrée totally get under my skin like I wouldn’t even have time to eat my appetizer and my entrée would’ve got cold already I told the manager his management sucks clearly it does if a simple appetizer. I can’t come out properly after three times he told me he was too busy and that’s why I told him his management sucks if that’s an excuse, you’re gonna give you a customers. he tried to comp my family’s meal, but I would’ve rather pay for it and got it right than getting comped then he tried to give me to go plates to get me out of there. This is totally unacceptable and this is why outback steakhouse has been closing down.
  • AJ
    Apollo Johnson
    Dec 17, 2025
    5.0
    Here is the go to spot for me and my every time. If they made a mistake with any service they always do everything in their power to make it right. The entire staff and management is always there help assist. I will keep coming back always. Thank you!
  • JS
    Jazzy Saini
    Dec 17, 2025
    1.0
    Went in today to enjoy a meal at the bar and was ignored rudely by the male bartender. He tended to another customer that arrived 10-15 minutes after me and proceeded to ignore me. Unless you want long wait times and to be ignored for no reason, DONT visit this bar. In hindsight, I have no issue with waiting at the bar, however, being ignored and undermined like this is something I don’t tolerate. Customer service is everything, alcohol and food is everywhere but customer service isn’t. This place wasted precious time from my busy work schedule and I hope others don’t experience the same.
  • PP
    Peter Pezanoski
    Dec 15, 2025
    4.0
    Other then the price it was good, 2 people with tip and no adult drinks was $117

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.