Dunkin'

4.0
419 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Westbury, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
705 Old Country Rd, Westbury, NY
11590, United States

Hours

Reviews

4.0
419 reviews
5 stars
209
4 stars
99
3 stars
44
2 stars
17
1 star
50

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

While some customers enjoyed the food, others complained about burnt items and inconsistent quality.

Cleanliness

There were mixed reviews regarding cleanliness, with some praising the cleanliness while others reported unsanitary conditions.

Customer Experience

Many customers noted friendly staff and good experiences, but these were overshadowed by frequent complaints about service.

Drive-Thru Efficiency

The drive-thru was often noted for being slow and confusing, with several customers expressing frustration over order accuracy.
  • SC
    stephane coby
    Sep 13, 2025
    1.0
    Beware!!!!! Pothole by drive through is loose and customer service is terrible. After picking up coffee my car fell into an uncovered pothole that will cost me $$. The female manager on-site found that to be funny when brought to her attention and the owner has still yet to call back! You bet this will be my last visit and everyone else thwt I kmow that visits regularly as well has been advised.
  • DP
    David Padilla
    Aug 8, 2025
    5.0
    Have breakfast here 2 or 3 times a week. Food always delicious. Staff very accommodating on any request, like make my bacon crispy or I would like Kelley Munchkins... Just ask. Oh and the remember my name!
  • CR
    Craig Ross
    Jul 31, 2025
    1.0
    Burned bagel. Burnt my tongue on the coffee which was probably hotter than the McDonald's burn that cost them a few million. And it was about $8 for a bagel and a small coffee. Why do I subject myself to this garbage? I could have got the exact same thing at Starbucks for the same price and it would have been better. Coffee is like water also.
  • FM
    Fidelis Mgbeahuru
    Jul 26, 2025
    5.0
    Great service, great experience.
  • MG
    Manuel Grande
    Jun 28, 2025
    5.0
    B Pretty Good Service I Like It

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 705 Old Country Rd, Westbury, NY?

Dunkin' is open Monday to Friday and Sunday from 5:00 AM to 10:00 PM, and on Saturday from 5:00 AM to 10:00 PM. Delivery hours are slightly shorter, typically starting at 5:30 AM or 6:30 AM on Saturdays and ending by 9:30 PM.

Does this Dunkin' location offer drive-thru service?

Yes, this Dunkin' location has a drive-thru for convenient ordering and pick-up.