Dunkin'

3.9
358 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Westbury, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
467 Old Country Rd, Westbury, NY
11590, United States

Hours

Reviews

3.9
358 reviews
5 stars
163
4 stars
91
3 stars
45
2 stars
12
1 star
47

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent mistakes with their orders, including incorrect drinks and missing items.

Customer Service

Service quality varied significantly; some employees were friendly and efficient, while others were rude and unhelpful.

Cleanliness

Several reviews mentioned cleanliness issues, with complaints about dirty tables and unsanitary conditions.

Coffee Quality

Numerous customers expressed dissatisfaction with the coffee, describing it as weak, burnt, or improperly prepared.

Staffing Issues

Customers noted that the location often seemed understaffed, leading to slow service during busy times.
  • RR
    Ronnie
    5 days ago
    5.0
    As good as it gets.
  • PJ
    Pablo J.
    Nov 10, 2025
    4.0
    good coffee great $6 meal deal fast and great service
  • AG
    Adrian gonzales
    Oct 9, 2025
    1.0
    Their coffee is almost never good or correct. I ask for no whip cream, they give me whip cream. I ask for a hot coffee they give me an iced coffee. Not to mention their serving sizes are all over the place. Some days i’ll get a correct 7 amount for my hashbrowns, and most other times i’ll get less than 5! New staff is needed because the people behind do not know how to manage this place.
  • WS
    wayne schulman
    Sep 8, 2025
    1.0
    Waited a while til they stopped talking to each other i ordered a ice coffee got it hot so now I have to wait longer Found the gas station they have good coffee
  • CC
    cheese crying
    Aug 6, 2025
    1.0
    Employee was rude to me and could not focus on my order after repeating it four times, when I asked for her name she said it was donna.

Frequently Asked Questions About Dunkin'

What are Dunkin's regular opening hours in Westbury, NY?

Dunkin' Westbury is open Monday to Saturday from 5:00 AM to 8:00 PM, and on Sunday from 6:00 AM to 8:00 PM.

Does Dunkin' in Westbury offer delivery and pickup services?

Yes, Dunkin' Westbury offers both curbside pickup and delivery services.