This profile is uncertified and using publicly sourced data
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Business Details
About
Bubble Tea Store
Premium bubble tea brand with 20 locations in New York, New Jersey & Massachusetts and 4500 stores around the world.
CoCo Fresh Tea & Juice introduced its all-time favorite bubble tea to New York in the Winter of 2011, opening its first store across the street from Baruch College. Over 8 years, we opened 21 stores in New York and New Jersey.
CoCo started from a humble place in Tamsui in 1997 to its current extensive footprints throughout Asia, South Pacific and North America.
In addition to a wide variety of bubble tea selections and healthy fruit tea options, CoCo Fresh Tea & Juice is dedicated to recreating tea drinking experience, introducing new drinks to the market.
Location
Hours
Reviews
Boost local visibility and reputation with reviews
Almost 50% of consumers read AI review summaries before forming a conclusion.
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.