Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Westbury is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.2
179 reviews
5 stars
79
4 stars
18
3 stars
10
2 stars
11
1 star
61
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Portion Sizes
Many reviews highlighted inconsistent portion sizes, with some customers feeling shortchanged on food.
Food Quality
While some customers praised the food, others complained about cold meals, undercooked meat, and stale chips.
Cleanliness
Several reviews mentioned cleanliness issues, particularly with the bathrooms and food preparation areas.
Positive Experiences
Despite the negative feedback, some customers had positive experiences, noting friendly staff and good food.
BC
Bowie Chen
4 days ago
5.0
I often get my chipotle here. One night I just got off work around 10:30PM, I decided to see if I was able to get chipotle since I haven’t eaten all day, it was around 10:50 and they close at 11.
They were in the middle of cleaning up and were all nice enough to serve me.
They were basically out of ingredients but decided to take an extra step to get me what I wanted.
I really appreciate the service they provided me.
DD
Drew
Feb 20, 2026
1.0
Every single time I order food from here there very stingy with the food and doesn't give big portions the child there are disgusting and stale and taste like rubber and the place is so small with barely any parking spots horrible place
DL
Daniel De Leon
Feb 10, 2026
1.0
Came in at 10pm and there was still white rice that the employee just put away that would have been more than enough for 1 order but instead, she replaced it with an empty Cambro container right in front of us. We just walked out.
JK
John Kelly
Jan 17, 2026
4.0
友善的员工,干净卫生,体验不错
JH
Jacqueline Hong
Jan 15, 2026
1.0
I usually write positive reviews for businesses that deserve it and abstain from writing negative reviews but this place absolutely deserves to be reprimanded for their terrible service and quality. A ill-mannered female server working evening shift showed no interest in serving and proceeded to give the smallest portion of chicken while scooping the biggest mushed portion of salsa and corn. The bowl was soaking wet with these juices, making everything soggy and unappetizing. It is truly unfortunate that their employees would treat their customers this way. I hope that management re-train their employees on basic etiquette and work ethic. Truly a shame for a place that had potential! Stay away from this location until they offer better service!