Business Details
About
Mexican Restaurant
Chipotle Westbury is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.3
168 reviews
5 stars
76
4 stars
17
3 stars
11
2 stars
11
1 star
53
What are people saying?
AI-generated from recent customer reviews
Portion Sizes
Customers frequently reported inconsistent and small portion sizes, often feeling shortchanged compared to other locations.
Customer Service
Many reviews highlighted poor customer service experiences, including rude staff and unhelpful responses to complaints.
Food Quality
There were numerous complaints about food quality, including cold meals, undercooked meat, and unsanitary conditions.
Cleanliness
Several customers noted that the restaurant, particularly the bathrooms, was not well-maintained or clean.
Drive-Thru Experience
The drive-thru service was appreciated by some, but others reported issues with order accuracy and speed.
- PDPalvinder Singh dimpleNov 17, 20251.0Charge me 30 dollars for two regular chicken bowls which is normally 21 dollars all the time.upon asking they said we did double. I even didn’t ask thenm to do Double. Disgusting
- FMFidelis MgbeahuruNov 14, 20255.0Great food and good service
- BHB HNov 2, 20251.0The Chipotle Westbury location is very biased. If you appear to be Hispanic the amount of food you get, especially meat, is nearly double what you get otherwise. It is so frustrating I have disuaded every one l know from going to that location.
- JHJohn HOct 26, 20255.0See the twin girls to make your food! They are the best!!!
- MLMelly LoveOct 17, 20254.0The food was very good and fresh, but they need to start adding more protein, I ordered my food and they add like four pieces of steaks. You have to keep telling them to add extra protein other than that it’s fine.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Westbury offer?
Chipotle Westbury specializes in customizable Mexican-inspired fast-casual dishes such as burritos, bowls, quesadillas, tacos, and salads made with wholesome, responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill located at 474 Old Country Rd, Westbury?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Westbury, NY?
Chipotle is located at 474 Old Country Rd, Westbury, NY 11590, USA.
How can I order food online from Chipotle Mexican Grill in Westbury?
You can order online through their official ordering website at https://order.chipotle.com/ or use the Chipotle mobile app available on the Apple App Store.
Does Chipotle Mexican Grill in Westbury have a rewards program?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
What are some nearby places I can visit after dining at Chipotle in Westbury?
After your meal, you might visit Unique Thrift for thrift and vintage shopping, or stop by The UPS Store for printing and shipping needs — both are close by.
Are there any nearby places where I can get my car serviced when visiting Chipotle in Westbury?
Yes, nearby you can find Carstyleworks for auto customization, Elegant Motors for auto parts and sales, and Auto Gallery Imports offering automotive repair services.
Is there a gym or fitness center near Chipotle Mexican Grill in Westbury?
Yes, Relentless Strength and Performance, LLC, a gym and health coaching center, is located nearby if you're interested in fitness before or after your meal.
How can I contact Chipotle Mexican Grill in Westbury for any inquiries?
You can reach them by phone at +1 516-699-0715 or via email at NY.3860.Westbury@chipotle.com.
Where can I find Chipotle Mexican Grill on social media?
Chipotle Westbury is active on Facebook (facebook.com/chipotle), Instagram (@chipotle), Twitter (@ChipotleTweets), LinkedIn, Pinterest, and YouTube for updates and promotions.