Many customers praised the friendly and helpful staff, particularly mentioning individuals like Cindy and Lauren for their exceptional service.
Food Quality
While most reviews highlighted fresh and delicious food, some customers expressed disappointment with portion sizes and food quality inconsistencies.
Cleanliness
Several reviews noted issues with cleanliness, particularly in the bathrooms and kitchen area, which detracted from the overall experience.
Pricing
Customers frequently commented on the perceived high prices relative to portion sizes, with some feeling that the value for money has declined.
OL
OnCarlo Lonzales
3 days ago
5.0
Even tho there’s always a line it moves quic, delicious every time
JM
Justin Masse
Feb 21, 2026
5.0
Cindy was very polite at the register. Always great service when I come here.
AK
Amanjit Kaur
Feb 20, 2026
1.0
$40 for two bowls and that to they always skimp out on the amount they put on the salad. Super stingy and deceptive. $20 for a salad with 5 pieces of cucumber and fluff of lettuce. No thanks.
SB
Shakeela Benjamin
Feb 19, 2026
5.0
This was the first time trying Cava in New York.. The guy who was preparing my order Put the wrong toppings on it but he made up for it lol... The energy was good and the staff were very nice. The food was amazing as usual. It was also the first time that my mother and niece visited Cava and they loved it, especially my niece. I will definitely go back to this location.
HB
Hope Brown
Jan 31, 2026
5.0
I had a great experience at Cava today. Food was amazing as always and the workers were helpful. This is not the first time I’ve been to this location but every time I see Lauren at cashier I know I’m going to experience 10/10 customer service! She’s so nice and always greets me with a smile and willing attitude. Definitely keeps me coming back to CAVA!