Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
1,297 reviews
5 stars
556
4 stars
315
3 stars
197
2 stars
69
1 star
160
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported slow service, with long wait times in both drive-thru and dine-in.
Order Accuracy
Numerous reviews mentioned issues with incorrect orders and missing items.
Food Quality
Customers expressed dissatisfaction with food quality, including cold and stale items.
Staff Attitude
Several reviews highlighted poor customer service and rude behavior from staff.
Positive Experiences
Some customers shared positive experiences with friendly staff and good food.
- JOJim O'BrienOct 19, 20254.0Food came out at a very reasonable time from placing order. The issue I had was with placing the order, somehow I feel like the problem when placing order. I understand things happen and I don't know who/what they're dealing with while I place my order so I try to give the benefit of doubt but 2 days in a row? Food was good though.
- AAAndrew Ceranski (Andy)Oct 5, 20251.0Slow slow slow service, terrible attitudes behind the counter, dont even acknowledge a customer even if you're the only one in there at 530pm l.
- LLLacie Gallagher (Lace)Sep 17, 20252.0I got a sour cream and chive potato and didn't get any chives.
- AIaleasha IsaacsJul 14, 20255.0I just love coming here the food is great here
- RMRyan MarcilJul 1, 20251.0I ordered food from here and never received my baconator that I paid for, and didn’t realize until I got home. I filled out the guest survey and requested to be contacted about the issue, but I was never contacted. Extremely disappointed
Frequently Asked Questions About Wendy's
Is 507 Ridge Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in West Seneca, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter West Seneca, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (716) 903-2471.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 507 Ridge Wendy’s serve breakfast?
Yes, this Wendy’s location in West Seneca, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's 2021 Ridge Road, West Seneca location?
The drive-thru is open from 9:00 AM to 1:00 AM every day of the week.
Is delivery available from Wendy's in West Seneca, NY?
Yes, delivery is available. Check availability by visiting our app or order.wendys.com and entering your delivery address.
Does this Wendy's location serve breakfast?
Yes, the West Seneca Wendy's offers breakfast items including combos, croissants, biscuits, sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's 2021 Ridge Road?
We accept American Express, Cash, Discover, MasterCard, and Visa at this location.
What are the dine-in and takeout options at this Wendy's?
This Wendy's offers dine-in, drive-thru, takeout, and delivery services, but does not have curbside pickup.
How can I contact Wendy's at 2021 Ridge Road directly?
You can call the restaurant directly at (716) 903-2471 for questions or feedback.
Are there any other fast food restaurants near this Wendy's?
Yes, nearby fast food options include Burger King and Mighty Taco, offering customers various dining choices in the area.
Can I find coffee shops near Wendy's at 2021 Ridge Road?
Tim Hortons, a nearby coffee shop, is close by if you want to grab a coffee before or after your Wendy's visit.
Are there any automotive service centers near Wendy's in West Seneca?
Yes, Speedway, Mobil, Valu Auto Place, Valu Auto Center, and Mr. Tire Auto Service Centers are nearby and convenient for vehicle needs during your visit.
Where can I find Wendy's menu and order online?
You can view the menu at https://menu.wendys.com/ and place orders at https://order.wendys.com for the West Seneca location.