Business Details
About
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1175 Union Rd in West Seneca. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.0
196 reviews
5 stars
68
4 stars
20
3 stars
28
2 stars
11
1 star
69
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food quality inconsistencies.
Customer Service
Feedback highlighted a mix of friendly and rude staff experiences, with several complaints about unprofessional behavior and poor service.
Wait Times
Numerous reviews mentioned excessively long wait times for both drive-thru and mobile orders, often leading to frustration.
Food Quality
While some customers praised the food as fresh and good, many others expressed disappointment with cold, soggy, or poorly prepared items.
Management Issues
Several reviews pointed to poor management practices, including understaffing and lack of training, contributing to the overall negative experience.
- YYYa Ye2 days ago1.0The first time I ordered food after a 2nd shift, they forgot both of the tacos that one of us ordered. Got home at 1230 to not have the food we paid for, now 2nd time doing a mobile order, says it will be ready in 5-8 minutes, to then arrive at the store pull up to the drive through and be told to pull around front and they will bring it out is crazy. We ordered ahead to come and pick it up and then this happens and we waited over 10 minutes for 4 things
- JQJahlique QuarlesNov 14, 20251.0Chips were crumbled to dust and food was overall disappointing. Ridge road location 100x better
- TKTom KOct 25, 20253.0Food was a bit disappointing. Got it home (not far) and it was cold and soggy. Not what I expected from taco bell.
- MMMattOct 22, 20251.0We are done going to this location and are going to just start going to the farther away one. Ordered mobile pickup, got told to pull around front and wait, along with several other cars. Waited a while for the food, and when it finally came out, we were just so ready to leave that we drove off. Didn’t register until we got home that they didn’t give us our drinks. We open our bag, they didn’t give us the hot sauce packets, or the avocado salsa we paid for, and they gave me a basic $2 taco instead of the $5 cheesy Gordita crunch that was ordered. Tired of the constant screw ups here
- MHMason HawkeOct 21, 20255.0Food was good and ready quickly. Friendly staff, put up with me being very tired and confused
Frequently Asked Questions About Taco Bell
What are the regular operating hours for the Taco Bell at 1175 Union Rd, West Seneca?
Taco Bell in West Seneca operates from 9:00 AM to 1:00 AM Monday through Wednesday and Sunday, and extends until 2:00 AM Thursday through Saturday.
Does this Taco Bell location have a drive-through service, and what are its hours?
Yes, there is a drive-through available with the same hours as the restaurant: 9:00 AM to 1:00 AM on Monday through Wednesday and Sunday, and 9:00 AM to 2:00 AM Thursday through Saturday.
What types of payment are accepted at the Taco Bell in West Seneca?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Can I order food online or via a mobile app at this Taco Bell?
Yes, both online ordering and mobile ordering services are available for pickup or delivery.
What kinds of menu options are offered at this Taco Bell?
The menu includes tacos, burritos, nachos, quesadillas, bowls, sides and sweets, drinks, combos, a groups menu, a value menu, a vegetarian menu, and a breakfast menu.
Is this Taco Bell welcoming to families and does it have seating available?
Yes, the location welcomes families and offers dine-in seating.
What nearby restaurants are close to this Taco Bell that customers might visit before or after?
Nearby restaurants include Ebenezer Grounds (a cafe and coffee shop), KFC (fried chicken), Nick Charlaps Ice Cream (desserts), Baskin-Robbins (ice cream), McDonald's, Dunkin' (coffee and donuts), and Asian Star Restaurant (Chinese and Thai cuisine).
Are there any nearby services such as banks or postal services near Taco Bell that might be convenient for customers?
Yes, nearby customers can find banks like Citizens and KeyBank, as well as a UPS Access Point location for courier and shipping services.
Where can I find entertainment or community services near the Taco Bell at 1175 Union Rd?
Nearby entertainment and community service options include The Strictly Hip concert venue, West Seneca Historical Society museum, Blossom in NY INC charity organization, and West Seneca Central School District.
Does this Taco Bell location serve vegetarian or breakfast menu options?
Yes, the location serves vegetarian options and has a breakfast menu available.